System Administrator

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

Description

At DANE our ability to retain employees is a testament to how we treat, value, and support our incredibly smart, talented, and courageous staff. We offer aggressive PTO from day one, multiple benefits, and learning opportunities to support our employees in being their best.

We are looking for a Senior System Administrator with MECM/SCCM Experience to join our team. As a member of the team, you will be responsible for maintaining the established standard operating environment (SOE) for the desktops and remote devices, modifying or building software packages, deploying patches, and more.

Details:

Location: Washington, D.C
Job Type: Full-Time Hybrid (3 days onsite, 2 days remote) after probationary period and Training
Education: BS degree with an emphasis on IT, Computer Science, or similar preferred
Experience: Minimum 5 years of experience
Preferred Certifications: Security+ CE certification preferred. One or more of the following certifications are preferred MCSA, MS Modern Desktop Administrator Associate, ITIL 4 Foundation.

Clearance: Must hold Active DoD Top Secret Clearance or higher

Responsibilities:

• Support Microsoft Endpoint Configuration Manager and Intune administration and engineering, to include collection and query creation and management; application and package deployment; content distribution, management and troubleshooting, and custom report creation.
• Organize and provide support in the sustainment of end-point devices as part of a large enterprise.
• Collaborate with team and client to increase efficiency of processes while increasing overall organizational security levels.
• Lead continuous improvement efforts within the team and work with support organization to improve operations and execution.
• Coordinate the maintenance of established standard operating environment (SOE) for desktop and remote devices.
• Plan and execute the update of Windows 10/11 systems to the latest builds. Coordinate and perform duties using tools to identify, mitigate risk, and remove vulnerabilities from the desktops and remote devices. Coordinate and deploy patches and software updates on desktops, remote devices, and servers. Coordinate the deployment of non-SOE software such as MS Visio, MS Project, Adobe Acrobat, etc. to desktops and remote devices. Managing service request work assignment queues within the ticketing system (ServiceNow). Lead problem management effort, identify and resolves technical problems related to software deployments.
• Communicate effectively (in oral and written form) with a variety of audiences, work well within small and large team environments.
• Mentor staff in building troubleshooting skills.
• Create reports using SQL reporting. Modify/build software packages /updates for applications. Create PowerShell scripts to resolve issues with MECM/SCCM clients and WMI repository.
• Create, test, and troubleshoot GPOs.
• Create packages and deploy drivers and BIOS updates.
• Create images using Sysprep or MDT process.

Requirements

• Minimum 5+ years of experience providing IT technical support or administering IT systems.
• Minimum 3+ years of experience working with MECM/SCCM.
• Strong PowerShell scripting experience.
• Strong experience with creating images using the Sysprep or MDT process.
• Experience patching, deploying software, and resolving MECM/ SCCM client problems.
• Knowledge and experience with Active Directory and creating GPOs.
• Experience in managing workforce task assignments.
• Strong prioritization, problem solving, diagnosis, and troubleshooting skills.
• Work well under pressure with differing levels of leadership.
• Exposure to other network monitoring systems and IT Service Management (i.e., Splunk or similar).
• Experience using ITIL Ticket Management System ServiceNow or equivalent.
• Proficient in Microsoft Office applications (Work, Excel, PowerPoint).
• Familiarity with the ITIL 3 or 4 Framework.

Physical Requirements:

• Must be able to move/handle equipment up to 30 pounds

DANE LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Flexible work from home options available.