Technical Writer I

As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world.

Job Summary:

Responsible for creating and writing various types of customer-facing technical documentation, (including proposals, system design, as-built documentation), reporting and dashboards from various data sources, and internal SharePoint content/publishing. Responsible for maintaining documentation automation functions that assist in producing documentation. Responsible for PowerBI dashboard content and sources, assisting in building new dashboards, and maintaining report source integrity.

Primary Responsibilities:

• Able to describe complex software and processes clearly and accurately in a way that is appropriate for the target audience
• Meet with customer representatives, product managers to maintain and update documentation
• Create proposal, system and as-built documentation for projects.
• Print and prepare documentation for shipment to customers
• Ensure technical verbiage is easy to understand by the layperson
• Adjust copy as necessary and proofread for grammar and spelling
• Follow internal document development life cycle process
• Create and maintain PowerBI reports and data sources
• Publish engaging, dynamic content within Sharepoint
• Release the document following final approval
• Provide updates and different editions as necessary

Skills Required:

• Thorough understanding of the English language and its proper use
• Superior computer skills including working knowledge of MS Office Suite, MS PowerBI, MS Windows, SharePoint, as well as ability to learn new software programs such PowerAutomate, Power Query
• Knowledge of computer architecture
• Strong organizational, interpersonal and communication skills
• Strong analytical skills and attention to detail
• Ability to handle multiple tasks simultaneously and prioritize
• Bachelor s Degree

Clever Devices is an Affirmative Action/Equal Opportunity Employer

The compensation range posted for this position represents the anticipated minimum and maximum compensation for this position based upon a good faith and reasonable estimate. The exact compensation offered will depend on several factors such as the candidate s experience, skills, training, education and/or physical location; internal equity; and, budget.

In addition, Clever Devices Ltd. offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and time off, and many others, depending on the level and position offered. Many of these benefits are subsidized or fully paid for by the company.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice based on business need.