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Technical Writer

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Job Title: Technical Writer

Job Location: Holtsville, New York – 11742

About Us: Join the Zebra Knowledge Center Content Development organization, where we are dedicated to shaping and delivering innovative global performance improvement strategies. Our mission is to drive competitive advantage through effective learning and documentation while leveraging cutting-edge technologies to create intuitive knowledge experiences.

Position Overview: As a Technical Content Developer, you will play a vital role in the creation of comprehensive technical documentation that supports our Enterprise products. You will design and develop content for user manuals, quick start guides, installation guides, and training materials, all tailored to meet the needs of our internal and external users. Your contributions will be crucial in establishing best-in-class knowledge transfer and enhancing overall customer satisfaction.

Key Responsibilities:

  • Content Development: Create and write high-quality technical content, including product descriptions, installation procedures, operating instructions, maintenance guidelines, and troubleshooting information.
  • Collaboration with Subject Matter Experts: Conduct interviews with SMEs to gather critical data, ensuring that all content is accurate and aligned with user needs. Manage multiple projects simultaneously in a dynamic, fast-paced environment.
  • Project Coordination: Oversee the planning, management, and delivery of documentation and training material development projects, ensuring timely and high-quality outputs.

Qualifications:

  • Exceptional Writing Skills: Proven ability to translate complex technical information into clear, concise, and user-friendly documentation.
  • Strong Interpersonal Skills: Excellent communication abilities to effectively collaborate with engineering, marketing, SMEs, and external team members to gather essential information.
  • Technical Proficiency: In-depth knowledge of electronic publishing tools, including Frame Maker, Adobe Illustrator, RoboHelp, Photoshop, and content management systems, as well as experience with DITA.

Why Join Us? At Zebra, you will be part of a forward-thinking team that values innovation and excellence. You will have the opportunity to enhance your skills, collaborate with talented professionals, and make a meaningful impact on our customers' experiences.

Apply Today! If you are passionate about technical writing and eager to contribute to a team that prioritizes knowledge transfer and customer satisfaction, we invite you to apply and join us in our mission to deliver exceptional knowledge experiences.