Network Administrator II

Bizzell is a consulting, strategy, investment, and technology firm with a mission to improve lives and accelerate positive change. We deliver award-winning services to a diverse portfolio of clients to help build healthy, secure, and sustainable communities across the globe. Bizzell s multi-disciplinary team works in health solutions, workforce innovation, managed services, and global programs. Specifically, they offer expertise in program management, research and evaluation, communication and outreach, training and technical assistance, policy analysis, and development. At Bizzell, we are passionate about our work and the people we positively impact. Our vision, mission, and goals truly reflect our desire to make a real difference. We want to work with people with the same values, and we hope this could be you!

Job Summary:

Bizzell, one of the fastest-growing companies in America, is seeking a skilled and motivated Network Administrator to join our team on a part-time basis. This role is ideal for professionals who are looking to apply their expertise in network management while maintaining a flexible work schedule. This position is based at Bizzell headquarters in New Carrollton, Maryland.

Duties & Responsibilities:

The Network Administrator will oversee the management and maintenance of the network infrastructure at the firm.

This role is pivotal in ensuring the operational readiness and security of the network and working with professionals to provide seamless network operations, troubleshooting, and technical support.

Network Management: Oversee the day-to-day operations of the network infrastructure, including routers, switches, firewalls, and other network devices

Network Design & Capacity Planning: Develop and implement strategic network designs to ensure optimal performance, scalability, and future-proofing. This includes but is not limited to, evaluating new networking technologies as well as making and possibly spearheading recommendations for improvements.

Security Management: Manage and implement security solutions, including firewalls, anti-virus, secure VPNs, and intrusion detection systems, to safeguard network infrastructure. Ensure compliance with cybersecurity best practices and regulatory requirements.

EC2 & WordPress Maintenance/Development: Experience and ability to support with both EC2 and WordPress provide support for Amazon EC2 instances and WordPress site management, including inventory, regular updates, security patches, and performance optimization.

Proactive Monitoring & Maintenance: Continuously monitor network performance and security to identify and resolve potential issues before they impact business operations. Exploring automated monitoring tools to ensure 24/7 network reliability.

Disaster Recovery & Backup: Develop and maintain disaster recovery plans. Ensure regular backups of critical network data are captured and securely stored. Test and update these plans regularly to guarantee quick recovery in the event of network failure or security breach.

Installation & Configuration: Install, configure, and maintain network hardware, software, and peripherals. Ensuring all systems are functioning effectively. This includes routers, switches, firewalls, network storage, and other essential equipment.

Documentation & Reporting: Maintain accurate and up to date documentation of network configurations, process, and procedures. Provide regular reports on network performance, security incidents, and utilization.

Vendor Coordination: Work with vendors to manage and support network infrastructure, including hardware procurement, software licensing, and technical support contracts.

Customer Service & Help Desk: Provide exceptional customer service, assisting with help desk operations and troubleshooting network-related issues.

Diagnosis & Repair: Diagnose problems with network equipment and perform necessary repairs or upgrades to maintain network integrity.

Continuous Improvement: Stay updated with the latest network technologies and security threats, recommending and implementing improvements as needed.

Federal Client Network Management: Manage and coordinate the network infrastructure across multiple federal occupational health sites throughout the U.S. This involves ensuring compliance with federal standards, leading network design and deployment projects, and collaborating with federal stakeholders to deliver secure and reliable network solutions. The role also includes overseeing network-related aspects of federal contracts, ensuring alignment with client requirements, and managing timelines, budgets, and resources effectively.

Leadership: May lead or assist the technology team with the development and maintenance of Authority to Operate (ATO) packages and provide advanced cybersecurity planning.

Required Skills/Abilities:

Strong understanding of network design, capacity planning, and security management.

Experience with installing and maintaining network file servers, network infrastructure, and operating systems.

Proficient in network monitoring tools and techniques.

Excellent troubleshooting skills, with the ability to diagnose and resolve complex issues quickly in a fast-paced environment.

Excellent customer service and help desk operation skills.

Comprehensive knowledge of desktop applications, operating systems (Windows 10 workstation OS), networking, and iOS devices.

Experience in disaster recovery planning and execution.

Proficient in Microsoft Office 365 and cloud-based applications.

Ability to provide hardware, software, and network problem resolutions through a helpdesk environment.

Strong vendor management and negotiation skills.

Ability to work independently and as a team.

Outstanding customer service skills, with a focus on internal and external stakeholders.

Exceptional organizational and time management skills, with a proven ability to meet deadlines.

Ability to function well in a high-paced environment.

Proactive, with a strong desire for continuous learning and improvement.

Education and Experience:

Bachelor's degree in Computer Science, Information Technology, Data Processing or a related field.

3-5 years of experience in networking or a combination of education and relevant experience.

Relevant certifications such as Cisco Certified Network Associate (CCNA), Network+, Security+ or equivalent.

Information Security Systems Officer certification/experience is preferred but not required.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 20 pounds at times.

This position description should not be construed to imply that these requirements are the exclusive standards of the position, nor will these requirements be the sole basis for any subsequent employee evaluations.