IT Support Specialist - AK
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Description
12 - 18 months contract
Onsite
Location Cary NC
This position is more of a level 2 or 3 IT Professional. The pay rate is $34/hr, no negotiating. Candidate will be working onsite building and fixing the PCs for all Siemens workers.
Position Description
Key Responsibilities: "Senior Professional" Positions which need senior professional expertise, with extensive functional, commercial and/or technical knowledge in an area of competence. They integrate analysis, development, testing and implementation. They interpret and functionally influence policy and guidelines in their area of business / technology, and develop processes and systems to deliver functional objectives. They typically plan own work according to targets agreed, within a quarterly up to an annual cycle, by integrating resources in a project driven environment. They provide functional advice and guidance to colleagues and customers. A chartered professional qualification or equivalent is typically associated with grades (though not necessary).
Experience: 8-10 years.
Knowledge: Deep professional know-how and experience in one Sub Job Family. Masters domain. Transfers and applies know-how to / in various contexts. Solid professional judgment and problem solving competence. Improves existing processes and approaches
12 - 18 months contract
Onsite
Location Cary NC
This position is more of a level 2 or 3 IT Professional. The pay rate is $34/hr, no negotiating. Candidate will be working onsite building and fixing the PCs for all Siemens workers.
Position Description
- Identifies IT business goals, objectives and requirements of the business environment.
- Monitors IT performance and delivery indicators.
- Contributes and supports planning, budgeting, design, implementation, operation and/or maintenance of IT landscapes.
- Supports customization and specifications of modules and applications, and facilitates IT management processes.
- Advices business accountable management of the unit, in all IT related issues across the value chain or under specific circumstances.
- Implements IT programs and procedures.
- May coordinate relevant unit and integration tests, and designs and documents new processes.
- Communicates with vendors and service providers on an accountable level to solve principle local IT problems, or cooperates with centralized IT in that respect.
- Drives principle IT change projects on-site or in the region.
- Supports change-release processes and implementation of IT security guidelines.
- Manages complex IT installations and updates; and completes integration to communication network.
- Identifies IT problems and seeks resolutions without impact to enduser.
- May perform 2nd-level user help desk activities, individual coaching and trainings and be involved in end user engagement.
- Keeps abreast of developments in industry regarding IT trends and technologies.
- Typically reports to an IT Manager or Team Leader.
Key Responsibilities: "Senior Professional" Positions which need senior professional expertise, with extensive functional, commercial and/or technical knowledge in an area of competence. They integrate analysis, development, testing and implementation. They interpret and functionally influence policy and guidelines in their area of business / technology, and develop processes and systems to deliver functional objectives. They typically plan own work according to targets agreed, within a quarterly up to an annual cycle, by integrating resources in a project driven environment. They provide functional advice and guidance to colleagues and customers. A chartered professional qualification or equivalent is typically associated with grades (though not necessary).
Experience: 8-10 years.
Knowledge: Deep professional know-how and experience in one Sub Job Family. Masters domain. Transfers and applies know-how to / in various contexts. Solid professional judgment and problem solving competence. Improves existing processes and approaches
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