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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Online Software Support Specialist

Salary undisclosed

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Dice
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Job Description

Job Description

We are seeking a sharp, tech savvy, service oriented Support Services Specialist to work onsite in our Silicon Valley site at eTrigue. www.etrigue.com

The qualified candidate will have demonstrated past excellence in customer service, is comfortable in a teaching and training role, and will have experience with, or be capable to grasp very quickly, lead generation, email concepts, tracking, light html, search engine marketing and SEO, and can create, coordinate, and execute ongoing lead generation and online programs. This is a great opportunity for a recent College Graduate, or person with some work experience in a fast-paced environment. You work as part of a team, reporting to the Manager, Customer Success. eTrigue is a private, profitable company, and has been serving customers worldwide including start-ups ramping first revenue to Fortune 500 companies. We work in a really hot market: Marketing Automation - with companies like salesforce.com, Marketo, Eloqua already going public.

Support Services responsibilities:

  • Provide outstanding customer service to future and existing clients and partners
  • Coordinate the setup and deployment of new client accounts
  • Conduct initial and ongoing training and support to clients and partners
  • Provide first level troubleshooting and support services for clients
  • Demonstrate a thorough knowledge of the eTrigue Platform and standard practices
  • Assist with list development and list management
  • Assume an active role in developing and enhancing product features
  • Clearly and effectively communicate status of issues with clients and management, in writing and verbally
  • Contribute to a positive and cohesive team

Requirements:

  • Technically inclined, digitally savvy
  • Outstanding people/customer service/phone skills
  • Excellent written and verbal communication skills
  • A logic-minded approach to problem solving
  • Familiarity with WebEx or other online collaboration
  • Thrive in a fast-paced, constantly changing environment
  • Excellent attention to detail; highly organized
  • Strong MS Excel, Word, PPT a must; light html a bonus

Qualifications:

  • Work toward, or completed college degree - ideally B.A. or B.S. degree in marketing, business, computer science, web development, or related area
  • 1+ years in customer service or related role
  • Detail oriented
  • Ability to work under pressure
  • Work independently and as part of several teams
  • Develop solutions, take direction from clients and internal staff
  • Ability to focus and maintain level head in busy environment
  • Ambitious, energetic, optimistic and sense of humor

This is a full-time position and comes with salary, benefits, healthcare, 401K, Profit Sharing Plan and PTO. Offsite, temporary and service organizations are not being considered for this position. Please apply online for consideration with this job posting, or at www.etrigue.com/careers

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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