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Manager, Corporate Technology

  • Full Time, onsite
  • Copyright Clearance Center
  • On Site, United States of America
Salary undisclosed

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Job Description

Job Description

Must live within 30-40 minutes of Danvers MA

Lead the global daily operations of our corporate infrastructure and IaaS systems while managing a talented team through performance reviews, goal setting, and career development. Oversee production environments to ensure stability, scalability, and top-tier performance, meeting all SLA requirements. As a mentor and leader, you'll drive operational excellence while ensuring compliance with business standards, making a lasting impact on both the team and the organization.

Compensation range: 100K to 125K

Other compensation: Performance bonus eligible

The actual salary offer to the successful candidate will be based on job-related education, training, licensure, certifications, related experience and other related factors.

What you will be doing:

  • Team Leadership & Development: Guide team performance, assignments, career growth, and input on goal setting.
  • Infrastructure & IT Operations: Oversee global data centers, virtual systems, cloud infrastructure, and ensure 24/7 support.
  • Root Cause & Issue Resolution: Lead root cause analysis, critical issue management, and resolution communications.
  • Compliance & Change Management: Ensure adherence to ISO 27001, SOC 2, GDPR, PCI standards, and change management protocols.
  • Capacity & Resource Planning: Manage staffing, infrastructure needs, upgrades, and patch management.
  • Process & Vendor Management: Define operational processes, track performance, and maintain vendor relationships and system uptime.

Requirements

  • Bachelor s degree in computer science or similar field or equivalent experience
  • IT Management Experience: 5+ years as a technical manager in a 24/7, business-critical IT environment.
  • Technical Application Expertise: Proficient with MS SQL, SharePoint, O365, endpoint solutions, and corporate applications.
  • Communication & Organizational Skills: Strong written and verbal communication with the ability to manage multiple priorities and define expectations.
  • Systems Administration: 5+ years of hands-on experience with Linux (Red Hat/CentOS) or Microsoft systems, endpoint solutions, security, and backup/recovery strategies.
  • Cloud & Virtualization: Extensive experience with AWS or other cloud services, orchestration, SANs, Fiber backbones, Windows server administration, and virtualization technologies like VMWare.
  • Disaster Recovery Planning: Proven expertise in business continuity and disaster recovery strategy and maintenance.

A pioneer in voluntary collective licensing, CCC is a leading information solutions provider to organizations around the world. CCC works to advance copyright, accelerate knowledge, and power innovation. CCC helps organizations harness the power of data, AI, and machine learning to drive strategic decision-making, grow their businesses, and gain competitive advantage.

CCC is more than a company, it s a community. Our smart, talented, and compassionate team members make CCC a special place to work. We invest significantly in their development and well-being to give them the resources they need to grow.

CCC is committed to a diverse, inclusive, equitable, and vibrant ecosystem that cultivates opportunity for our team and attracts talented people. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.

If you need accommodation for any part of the employment process because of disability, please let a member of our HR Department know the nature of your request.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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