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Jobs or company...
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NOC Network Operations Engineer

Salary undisclosed

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Job Description

Job Description
At ALLERE GROUP, we pride ourselves in creating the perfect match for our candidates. We work tirelessly to build relationships with top companies across the nation, so we always have exciting opportunities for the right candidates. If you are excited about emerging technologies and would love to be a part of a progressive company, we want to talk to you!
Role: NOC (Network Operations Center) Engineer
Location: Amherst, New York
Network Operations is part of Global Technology Infrastructure department and is responsible for managing the global network and security infrastructure. The team performs multiple operational, project and engineering aspects in routing, load balancing, monitoring, and optimizing the network.
JOB DUTIES AND RESPONSIBILITIES:
  • 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA s etc.
  • Operational network maintenance activities and low-level changes (as scheduled by Service Assurance & Engineering teams)
  • Monitoring & fault management and remediation of alerts. Tuning & optimization for monitoring systems
  • Assist with root cause analysis for high profile incidents
  • Assist with periodic network reviews and analysis (as scheduled by Service Assurance & Engineering teams)
  • Assist with the establishment of operational procedures & support documentation
  • Review, track and update network operations policies, standards, and documentation
  • Assist with development of the network management platform adoption, configuration, and tuning
  • Daily network checks and operational handover duties
  • First level of support for network issues and outages
  • Expected to be familiar with Change management and Incident management process and priorities
  • Assist with low complex service requests related to different technologies in use
REQUIRED EXPERIENCE
  • 4+ years experience in IT infrastructure operations/support role
  • Knowledge of network routing and switching technologies and protocols
  • Experience with various Cisco equipment (routers, switches)
  • Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators a plus
  • Basic switching experience: Routing, Switching, BGP & OSPF protocol hands-on
  • F5 Load Balancing: LTM & GTM
  • Scripting with Zscaler proxy services
  • Hands on Data Center network experience; NX series, Spine and Leaf, VXLAN, VPC knowledge
  • CCNA Network certification
  • Excellent relationship building and communication and documentation skills
  • Flexible and able to multi-task in a dynamic and fast-paced environment
  • Desire to learn and grow with the organization
ALLERE GROUP is committed to our community and diversity. We are a proud woman-owned business (WBENC certified) and active supporters of numerous philanthropic, volunteer, and fundraising endeavors.
ALLERE GROUP offers direct hire, contract to hire, and statement of work placements. We offer access to employer healthcare benefits, and a 401k retirement plan. Allere Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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