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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Help Desk Analyst

  • Full Time, onsite
  • Paramount Software Solutions, Inc
  • Remote On Site, United States of America
Salary undisclosed

Apply on

Dice
Original
Simplified
Job Id: 8585760


Title: Help Desk Analyst

Location: Remote - 601 East 18th Avenue Suite 250 Denver, Colorado

Duration: 12 Months

Client State of CO - OIT

Job Description:



The Service Desk Specialist/Live Chat Agent provides critical assistance to keep the myColorado application running smoothly. We are seeking an individual that is passionate about technology and being part of a team helping others utilizing chat tools following closely the organizations standard operating procedures.



Responsibilities will include:

Providing Tier I support and customer assistance for a mobile application.

Troubleshooting, reproduction, reporting, and problem resolution in both iOS and Android operating systems.

Install the myColorado software on supported devices following defined procedures, processes, and methods.

Employ Incident Management procedures to enter tickets into the required tracking system.



Minimum Qualifications:

One year of professional experience in an occupational field related to the work assigned to the position including mobile application support.

OR

Associate's degree from an accredited institution in a field of study related to the work assignment, including Computer Science, Computer Information Systems, Cybersecurity, or other related technical degrees.



Substitutions:

Additional, appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis.

Additional appropriate education will substitute for the required experience on a year-for-year basis, but cannot completely substitute for these qualifications.

Training or Certification related to the work assigned to the position will be assigned credit towards substitution for experience and/or education, but cannot completely substitute for these qualifications.



Preferred Qualifications

Jira experience.

ITIL Certification.

Agile and scrum methodology experience.

Government work experience.

Apple and Google Play Store.

Use of diagnostic tools and knowledge of diverse range of mobile device makes and models.



Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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