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FTT Install Tech II

  • Full Time, onsite
  • Inspyr solutions
  • Remote On Site Hybrid, United States of America
Salary undisclosed

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Job Title: Install and Activation Technician II (Fiber to Tower)
Location: Remote
Duration: 12 months +
Compensation: Between $32 to 35 hourly
Work Requirements: , Holders or Authorized to work in the U.S.

Job Description
My client is seeking an Install and Activation Technician II - Fiber to Tower (Contractor), an advanced level position within the Service Delivery organization. These technicians require an advanced understanding of the existing network infrastructure and ring topology. The Install and Activation Technician II - Fiber to Tower (Contractor) will work the installation, testing and turn up of new nodes within an existing ring or the creation of a new ring.

The Install and Activation Technician II - Fiber to Tower (Contractor) will also support customer service augments. The role will assist with customer service configuration on core and cell site equipment. Once the configuration is complete, the technician will then proceed with performing circuit testing utilizing RFC2544 and Y.1731 or similar protocol. Everyone in the organization will ensure all new and change orders are complete each day by closely monitoring the Salesforce dashboards. Technicians are responsible for closing their tasks and orders in Salesforce. This position also provides NCC advanced level technical support and training on new equipment and configurations.

Responsibilities:

  • Build configuration scripts and work with the field on Node Inserts into existing or new collector rings.
  • Provision, test, and turn up new FTT services across the Nokia, Cyan, Ciena, Telco Systems and Cisco platforms.
  • Technicians must be able to provision new layer-2 services on the Nokia, Cyan and Cisco Routers.
  • Test services using RFC2544 and/or Y.1731 and document results in Salesforce.
  • Load new devices in monitoring tools.
  • Daily monitoring of Salesforce dashboards for all new and change services.
  • Work nights and/or weekends as necessary for customer testing and turn-up.
  • Assist with network / customer audits.
  • Work directly with customers and provide a high level of customer satisfaction.
  • Ensure all tasks and orders are properly closed in Salesforce.

Qualifications:
  • Minimum of two (2) years of experience with Telecommunications with an understanding of IP/Ethernet.
  • Subject matter expert on Layer 1 and 2 of the OSI Model.
  • Subject matter expert on RFC2544 testing
  • Demonstrated experience in Ethernet and IP Engineering. Prior FTT engineering experience is a plus.
  • Nokia NRS II, Cisco CCNA or equivalent is a plus but not required.
  • Previous experience with Accedian LT-S devices a plus.
  • Must be able to navigate Salesforce.
  • Excellent communication skills, both verbal and written.
  • Great customer service skills
  • Basic knowledge of Microsoft Word and Excel as well as the trouble ticketing and circuit inventory software.

Our benefits package includes: Comprehensive medical benefits
  • Competitive pay, 401(k)
  • Retirement plan
  • and much more!

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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