ServiceNow Certified Technical Architect

Veracity is both a ServiceNow Premier Partner and a business and technology consultancy that specializes in optimizing companies business performance and navigating change. Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results. We are also guided by our core values and purpose, which includes being transparent, curious, and humble while ensuring our clients, employees, and communities all thrive.

Currently, we are searching for a ServiceNow Certified Technical Architect to join our growing ServiceNow team in a 100% remote capacity.

Job Responsibilities:

• Responsible for designing and implementing ServiceNow solutions that enhance the efficiency and effectiveness of IT service management processes for our clients
• Collaborate with cross-functional teams to understand business requirements, define technical architecture, and lead the deployment of ServiceNow modules, focusing on ITX Workflows
• Lead the design and architecture of ServiceNow solutions in alignment with business needs and IT strategy
• Define and document technical architecture, design specifications, and best practices for ITSM, ITOM, and ITAM implementations
• Oversee the configuration of ServiceNow applications to meet project requirements
• Ensure effective integration of ServiceNow with other IT systems and tools
• Collaborate with business stakeholders, project managers, and development teams to gather requirements and translate them into technical specifications
• Communicate architectural design decisions and ITSM/ITOM/ITAM strategies to various audiences
• Provide technical leadership and guidance to development teams during the implementation process
• Mentor and train junior team members on ServiceNow best practices and methodologies
• Conduct reviews of design and code to ensure compliance with architectural standards and quality benchmarks
• Perform risk assessments and suggest mitigation strategies for potential issues
• Keep all ServiceNow Certifications current and up to date

Minimum Job Qualifications:

• ServiceNow Certified Technical Architect certification
• Proven experience in ServiceNow implementations with a focus on ITSM, ITOM, and ITAM
• Strong technical knowledge of ServiceNow platform capabilities, scripting, and customization practices
• Demonstrated experience in leading projects and working collaboratively in cross-functional teams
• Excellent problem-solving skills and the ability to communicate complex technical concepts clearly
• Familiarity with ITIL framework and best practices
• Experience with ServiceNow integrations using APIs, IHub and other tools
• Knowledge of cloud technologies and infrastructure management
• Experience in managing IT asset lifecycle processes and automation
• Regular and predictable attendance

To be considered an applicant for a position, you must: (1) complete the application in full; (2) apply for a specific, available position; and (3) meet all stated minimum qualifications. Applications that are incomplete or are submitted for "any" position will not be considered. Applicants are good for 90 days. If you are not selected within 90 days of submission, and remain interested in a position, you must submit a new application.

Veracity Consulting provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran and any other characteristics protected by law.

It is Veracity Consulting s policy that we will not discriminate against qualified individuals with disabilities with regards to any aspect of their employment. Veracity Consulting is committed to complying with the American with Disabilities Act of 1990 and its related Section 504 of the Rehabilitation Act of 1973. Veracity Consulting recognizes that some individuals with disabilities may require accommodations at work.

In addition to federal law requirements, Veracity Consulting complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

No 3^rd parties, please.

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