Assistant Director of Information Technology (IT)

Salary

$153,098.86 - $183,792.14 Annually

Location

Information Technology - City of Colorado Springs, CO

Job Type

At-Will Manager

Job Number

16400

Division

Innovation & Technology

Department

Innovation & Technology

Opening Date

09/30/2024

Closing Date

10/14/2024 4:00 PM Mountain

FLSA

Exempt

• Description
• Benefits
• Questions
  
  

Description / Position Overview

The City of Colorado Springs

Colorado Springs, with an estimated population of 506,646 occupies 195 square miles at the base of majestic Pikes Peak – America's Mountain and enjoys nearly 243 days of sunshine per year. Colorado Springs is the state's largest city in terms of area and second to Denver in population.

The "Springs" is home to five military establishments, including the Air Force Academy, many colleges and universities, the United States Olympic and Paralympic Committee Headquarters and Museum, and over 50 different sports organizations. Colorado Springs is a thriving city and a leader in the aerospace, defense, and cybersecurity industries. It also has a diverse collection of non-profit organizations and businesses with a large number of tourist attractions.

The City of Colorado Springs, which is among the community's largest employers, is organized as a home-rule Council-Mayor form of municipal government with a popularly elected Mayor and nine council members.

Assistant Director of IT

The City of Colorado Springs IT Department has a vision, set of values, and strategy that fosters a solid technology environment and embraces innovation necessary for the success of the City and our community. As the Assistant Director of IT, with significant discretion and initiative and under the general direction of the Chief Information Officer (CIO), you will lead the Applications and Infrastructure Operations Divisions and the Business Office. You will work closely with the CIO, the Chief Information Security Officer (CISO) and the IT leadership team to oversee the execution of the tactical roadmap in support of the IT strategy. You will manage functions for the department such as applications, infrastructure, Service Desk, budget, tool adoption, performance reporting and process metrics, staff development and organizational structure, and supplier and process management. You will also provide the CIO with recommendations on staff-related issues and serve as acting director in the absence of the CIO.

Essential Job Functions- the basic job duties an employee must be able to perform:

• Supervise the planning, scheduling, and coordination of department activities; research, revise, and develop policies, procedures, and priorities to meet established goals, mitigate risk, and ensure legislative compliance
• Assist with the development, implementation, and maintenance of strategic, fiscal, and service improvement plans for the department
• Drive continuous modernization and improvement of the application portfolio and infrastructure environment
• Ensure tactical roadmaps are identified and executed to support the IT strategy; report progress to CIO to achieve the future vision
• Oversee the day-to-day operations of the Applications and Infrastructure Operations Divisions and the Business Office.
• Monitor performance metrics to provide visibility on infrastructure and application performance to identify where additional resources and modernization are required
• Standardize and optimize IT processes and procedures to bring value and enable continuous improvement, performance, and consistency; report on the effectiveness
• Assist with planning and developing the vendor management policy, program and procedures. Install and maintain governance ensuring that consistent engagement with Legal, Finance, and Procurement occurs for each purchase/contract.
• Ensure vendor performance meets City expectations and contractual obligations.
• Lead effort across IT to regularly evaluate skills and staffing levels needed to enable IT to meet the future needs of the City
• Prepare and deliver IT communications internally and City-wide
• Ensure tool adoption across IT divisions and City departments; ensure full potential of technology investments
• Manage IT financials to ensure IT’s budget is responsibly requested, planned, and administered
  
  

We are looking for candidates who demonstrate:

• Knowledge of technology operations, enterprise and business-line applications, user services management, and activities of a comprehensive IT department
• Ability to lead teams to manage vendor contracts and service level agreements, recommend and approve major contracts for IT services, analyze problems, identify solutions, implement recommendations, and simultaneously coordinate multiple projects and complex tasks while meeting deadlines
• Ability to establish and maintain effective working relationships
• Ability to communicate clearly and concisely, orally and in writing to diverse audiences, including executives, business partners, vendors, and staff
  
  

This position requires a skilled, strategic, and visionary thinker with exceptional leadership and interpersonal skills and the ability to create a culture conducive to motivating skilled and cohesive teams.

Successful candidates will have

• A bachelor’s degree from an accredited college or university with major coursework in information systems, computer science, public administration, business administration, or a related field
• Seven years of full-time professional experience with an IT organization, including five years of supervisory experience
  
  

One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.

Additional appropriate education may be substituted for the minimum experience requirements.

Ideal candidates will also have

• Experience leading and supervising teams of IT technicians performing diverse roles from multiple disciplines
• Experience executing a department-wide strategy
• Experience managing a department budget
  
  

Additional Information

The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.

NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.

The City does not sponsor applicants for work visas. If hired, you will be required to provide proof of your eligibility to work in the United States.

Apply to Join Our Team

• Please visit Colorado Springs Jobs and click on ‘Apply for a City Career’ > ‘City Career Postings – Apply Now’ button to complete an online application. All job applicants will need to create a new login and online application (unless you already have a NEOGOV/governmentjobs.com user ID and password).
• Completing your application in full, including the entire work experience section, will assist Human Resources (HR) in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.
• Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.
• We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at https://dpo.colorado.gov/LicensingPortability
• Our NEOGOV application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position’s closing date and time listed in the job posting. HR will review the last application you submit for a position.
  
  

The City's job classifications, including physical demands and descriptions, can be found on the website.

You can view the status of your application here.

To be notified of future career opportunities, go to coloradosprings.gov/jic

Equal Opportunity Employer

The City of Colorado Springs is committed to a culture that values our employees’ unique individual qualities and fosters an inclusive environment where people want to be.

Working for the City of Colorado Springs is Rewarding!

To view information regarding all the City's benefits and offerings, please visit the following link: https://coloradosprings.gov/totalrewards

The City of Colorado Springs is a place where people want to come to work each day. We have a culture of excellence, and we strive to provide our employees with the very best overall career experience and Total Rewards. We are proud to offer a comprehensive and competitive benefits program to meet the needs of our employees and their families.

01

What is the highest level of education you have completed?

• Less than high school
• High School diploma or GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree or above
  
  

02

How many years of relevant experience do you possess?

• Less than one year
• One or more years
• Two or more years
• Three or more years
• Four or more years
• Five or more years
• Six or more years
• Seven or more years
• Eight or more years
• Nine or more years
• Ten or more years
  
  

03

Please explain how your experience, including your roles and where you gained the experience, demonstrates you would be successful in this role. Please type N/A if not applicable.

04

How many years of supervisory experience do you possess?

• Less than five years
• Five or more years
  
  

05

Do you have experience leading and supervising teams of IT technicians performing diverse roles from multiple disciplines?

• Yes
• No
  
  

06

Do you have experience executing a department-wide strategy?

• yes
• No
  
  

07

If yes, please provide details here.

08

Do you have experience managing a department budget?

• Yes
• No
  
  

Required Question

Agency City of Colorado Springs

Address 30 South Nevada Avenue, Suite 301

Colorado Springs, Colorado, 80903

Phone 719-385-5171

Website http://www.coloradosprings.gov