Associate Field Service Technician - Demand
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Associate Field Service Technician - Demand
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.\nWrite the next chapter of your ABB story.
This position reports to
Regional Service Manager - North
Your role and responsibilities
In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will deliver quality customer service to satisfy customers. You will also showcase your expertise by displaying clear understanding of sense of urgency and care in your own area of responsibility.\n\nThe work model for the role is: Remote\n\nThis role is contributing to the Process Automation Energy Industries division.\n\nYou will be mainly accountable for:\n \tPerforming entry level field service tasks, identifying technical issues, and performs analysis through remote or on-site activity in service categories and products.\n \tPreparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.\n \tExecuting work on a first-time right approach with customers, and ensuring the job is done on time and as per quality standards.\n \tTroubleshooting simple equipment failures and making recommendations to avoid such issues in the future.\n\nOur team dynamics\nYou will join a dynamic and high performing team, where you will be able to thrive.
Qualifications for the role
The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division's goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.\n\nWe value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory\n\nWe look forward to receiving your application. If you want to discover more about ABB, take another look at our website \n\nEqual Employment Opportunity and Affirmative Action at ABB\n\nABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.\n\nAll qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:\n_KnowYourRights_screen_reader_10_20.pdf\n_%20English_formattedESQA508c.pdf\n\nAs an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.\n\nProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to Resumes and applications will not be accepted in this manner.\n\nmyBenefitsABB.com
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.\nWrite the next chapter of your ABB story.
This position reports to
Regional Service Manager - North
Your role and responsibilities
In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will deliver quality customer service to satisfy customers. You will also showcase your expertise by displaying clear understanding of sense of urgency and care in your own area of responsibility.\n\nThe work model for the role is: Remote\n\nThis role is contributing to the Process Automation Energy Industries division.\n\nYou will be mainly accountable for:\n \tPerforming entry level field service tasks, identifying technical issues, and performs analysis through remote or on-site activity in service categories and products.\n \tPreparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.\n \tExecuting work on a first-time right approach with customers, and ensuring the job is done on time and as per quality standards.\n \tTroubleshooting simple equipment failures and making recommendations to avoid such issues in the future.\n\nOur team dynamics\nYou will join a dynamic and high performing team, where you will be able to thrive.
Qualifications for the role
- High School Diploma or GED and 6 years of professional work experience required.
- Ability and willingness to travel approximately 80% as required.
- Experience with system Network maintenance.
- Ability to build strong customer relationships.
- Candidates must already have a work authorization that would permit them to work for ABB in the US.
The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division's goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.\n\nWe value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory\n\nWe look forward to receiving your application. If you want to discover more about ABB, take another look at our website \n\nEqual Employment Opportunity and Affirmative Action at ABB\n\nABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.\n\nAll qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:\n_KnowYourRights_screen_reader_10_20.pdf\n_%20English_formattedESQA508c.pdf\n\nAs an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.\n\nProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to Resumes and applications will not be accepted in this manner.\n\nmyBenefitsABB.com
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