JPC - 1122 - L3 Support Specialist
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Job Title: L3 Support Specialist
Location: (New York Hybrid)
Required skills
Familiar with Linux: command line, standard file editing/searching/
Python scripting
Working knowledge of relational databases and SQL: understanding of tables, views, indexes; how to query and modify data; query performance/optimization
Working experience with job automation tools such as cron, Tidal, Autosys, Control-M, etc.
Good communication skills, able to: express concerns/risks, document and communicate corrective and preventative action plans to stakeholders, etc.
Methodical approach to problem solving and incident management
Able to define and document operational procedures and runbooks
Familiarity with release packaging and deployment: rundeck, ansible, etc.
Understanding of SDLC and Agile
Type of tasks resource to perform:
Implementing pre-release and post-deployment verifications
Integrating with Rundeck for deployment
Implementing application control solutions (start/stop scripts)
Integrating with monitoring solutions (OpsRamp)
Provisioning new servers
Configuring authentication, Service Accounts, etc.
Following up on production incidents and problem tickets