Desktop Support Technician
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Job Description
Job Description Company Description
Job Title: Desktop Support Technician
Location: Fort Bend County (near Houston TX area)
Employment Type: Contract: 4 Days
We are looking for Technicians to provide Early Voting and Election Day. Technical Support at Multiple voting locations in the Houston TX area, specifically in Fort Bend County. Technicians will provide onsite support for hardware, software, and networking issues for end users.
All onboarded candidates for our company consists of an application and background check screening process.
Skillset Requirements:
- 3-5+ years of experience deploying PC/Laptop equipment, peripherals, and various technologies
- Utilizing data and settings migration, imaging, and application installation
- Able to comprehend and follow verbal and written instructions and scripts
- Must be able to work with a team of technicians or act individually to complete service events.
- Escalating and resolving issues as they arise
- Individual should understand Statements of Works requirements and recognize cost impacts of operational matters
- Must have proven customer service background
- Good communication skills
- Needs to interact with the Customer Site Contact to prepare site for service delivery
- Qualified resources should have A+ certification or equivalent skill set - MCP, MCSE, MCSE, CNE or Network+ certification is a plus or certifications in various hardware platforms for servicing hardware issues.
- Must have reliable vehicle to travel multiple polling sites within the county daily (mileage reimbursement provided)
- A cell phone with WebEx Communication app installed.
Peak Systems is a leading Information Technology service provider for nation s top companies. We work with large teams of technicians coordinating IT projects for fortune 500 companies.
Our work is fast-paced, interactive, and hands on and we offer opportunities for advancement and growth.
Our work is fast-paced, interactive, and hands on and we offer opportunities for advancement and growth.
Company Description
Peak Systems is a leading Information Technology service provider for nation s top companies. We work with large teams of technicians coordinating IT projects for fortune 500 companies. \r\n \r\nOur work is fast-paced, interactive, and hands on and we offer opportunities for advancement and growth.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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