Director of Product, Payments

Who We Are:

We are a national, innovative, high-growth software company devoted to K12 education administration. Our products beat the competition by focusing on all business operations of K12 schools, including both financial and school nutrition management. We have a deep understanding of K12 school systems and regulations, with a focus on providing creative, integrated and user-friendly solutions supported by excellent customer service. Our workforce is talented, loyal, dedicated and highly enthusiastic. This is a fantastic career opportunity for the right individual.

We offer challenging work in a team environment. We respect each other and collaborate for continuous improvement. We are the experts in our product lines and we anticipate the needs of our customers. Our customers say we work efficiently and always strive to provide the proper solution. We have achieved this by building relationships based upon: expertise, patience, attentiveness, clear positive communication, tenacity, and a calm presence.

LINQ is on a mission to empower central office heroes who make K-12 districts and schools stronger. LINQ improves efficiency, optimizes performance, and manages compliance through its suite of administrative, financial, and nutritional solutions; allowing administrators to make a bigger impact for their staff, students, and communities. LINQ is the first company to deliver a full suite of integrated solutions to manage operations at the state, district, and school levels. LINQ has helped over 30,000 schools and served over 17 million students to increase K-12 potential.

LINQ’s Values:

• Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained.

• Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships.

• Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation.

• Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force.

About The Role:

• Lead the strategy, vision, and execution for our suite of data products.

• Own the full product lifecycle, from ideation to release and ongoing optimization.

• Collaborate with cross-functional teams to drive product innovation and deliver value to customers.

• Be the voice of the customer, understanding their needs and translating them into impactful products.

• Work closely with leadership to align product goals with business objectives.

Primary Objectives:

• Drive product growth and market expansion for the data products portfolio.

• Deliver on revenue and customer satisfaction goals.

• Ensure product alignment with customer needs and market trends.

• Optimize product performance through continuous improvement and innovation.

• Build and lead a high-performing product team.

What You'll Be Doing:

• Defining the product strategy and roadmap for data products.

• Partnering with engineering, design, and data teams to execute product plans.

• Analyzing market trends, competition, and customer feedback to inform product decisions.

• Managing the product backlog and prioritizing features based on impact and feasibility.

• Presenting product progress and results to stakeholders, including executives.

What We Are Looking For:

• 8+ years of product management experience, with a focus on data products or similar.

• Proven ability to define and execute product strategy at a high level.

• Strong analytical skills with the ability to interpret data and use it to drive decisions.

• Experience working closely with engineering and design teams in an agile environment.

• Excellent communication and leadership skills, with experience presenting to senior leadership.

• Entrepreneurial mindset with a passion for innovation and continuous improvement.

• Ability to balance strategic thinking with hands-on execution.

• Ability to inspire and mentor a team while fostering a collaborative culture.

What Will Make You Stand Out:

• A background in machine learning, AI, or advanced data analytics.

• Industry experience navigating federal and district requirement, ensuring the product portfolio aligns with industry standards.

• Prior ability to support data products, managing migrations, and implementing sunset strategies.

• A strong track record of successfully launching and scaling data products.

Travel Requirements

Less than 10%

Total Rewards:

Remote working environment

Ability to work in a physical office, if near one of our offices (Wilmington, Irvine, and Austin)

One America 401k plan with 4% employer matching on total earnings, not just base (100% fully vested)

Company Bonus Plan or Target Sales Commission Plan

Flexible Open Paid Time Off Plan

Paid Parental Leave Policy

10 paid holidays

16 hours of paid volunteer time

Blue Cross Blue Shield benefit network (medical/dental/vision)

Low-deductible PPO option or HDHP option with employer contributed HSA

Dental with child orthodontia

100% Employer paid Short Term Disability/Long Term Disability/Basic Life/Accidental Death & Dismemberment Insurance

Health and wellness benefits including gym and Headspace reimbursement

Professional development opportunities

EOE Statement/Accommodation Notice:

LINQ is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact [email protected]. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response.