Chief Operating Officer (COO) - Glow Natural Wellness

Link to apply listed at the bottom of this Job Description. Only applications submitted through this link will be considered.

WHO WE ARE

Driven by her own journey through a healthcare system that dismisses women’s concerns and favors quick fixes over deep healing, Dr. Michele Sands created GLOW Natural Wellness to arm women with the knowledge and tools to take control of your health naturally. She is dedicated to shattering the silence around women’s health, and showing women how to understand and harness the power of your own body to find your own balance.

Our mission is to amplify the feminine voice from a whisper to a roar, embodying a new era of strength, vitality, and life without limits. We believe that natural wellness should be affordable, accessible, and uncompromising. At GLOW Natural Wellness, we’re committed to delivering toxin-free, cruelty-free solutions, because all women deserve holistic, hassle-free hormone health without sacrificing their values. You’ll find a radical blend of science and nature, smashing female stereotypes and social norms. We don’t shy away from taboo topics, turning them into life lessons that enlighten and inspire. Together, we're rewriting the story of women's health one juicy chapter at a time.

At GLOW Natural Wellness, we envision a world where women's health concerns are heard, understood, and addressed holistically. We strive to be a catalyst for change in the global landscape of women's health, offering limitless options without compromise. Through our eco-friendly products, impeccable service, and expanding reach, we aim to empower women to take control of their health naturally and live life without limits.

Our Core Values

• Integrity: We uphold the highest standards of honesty and ethical behavior in all our actions and decisions.
• Compassion: We approach every interaction with empathy, understanding, and genuine care for the well-being of others.
• Holistic Healing: We focus on addressing the root causes of health issues rather than merely managing symptoms, promoting comprehensive wellness.
• Do No Harm: We prioritize the safety and well-being of our customers, ensuring that our products and advice support rather than compromise health.
• Positive Impact: We strive to leave everyone we interact with—be it customers, social media followers, or team members—feeling valued, uplifted, and happier.
• Non-Judgmental Approach: We create a safe, inclusive space where all women feel respected and supported, regardless of their health journey or choices.
• Fun and Enjoyment: We foster a positive, engaging workplace where team members enjoy their work, collaborate effectively, and find fulfillment in our mission. We believe that a fun working environment leads to greater creativity, productivity, and overall job satisfaction.
• Walking the Talk: We encourage our team members to prioritize their own health, embodying the principles we advocate for our customers.
• Continuous Learning: We are committed to staying at the forefront of women's health research and natural wellness practices, constantly expanding our knowledge to better serve our community.
• Environmental Responsibility: We are dedicated to providing eco-friendly products and promoting sustainable practices in all aspects of our business.

At GLOW Natural Wellness, we're more than just a company—we're a movement. Founded by Dr. Michele Sands, we're driven by a passion to shatter the silence around women's health and empower women to harness the power of their bodies. Join us in our mission to transform women's wellness, one natural solution at a time.

**If our culture and mission does not resonate with you, please do not bother applying.

JOB DESCRIPTION

The Glow Natural Wellness team is looking for a data-driven, people-oriented COO, with a proven track record scaling Operations within the high-end service industry. The COO is responsible for optimizing the team’s day-to-day execution across the business.

The COO’s goal is to make the company operate as smoothly and efficiently as possible. The COO leads major company initiatives, and supports the team while also holding them accountable. The application code word is EMPOWER. The COO is a highly skilled strategic thinker, always looking ahead to where the company is going and what it is going to need to continue scaling. They anticipate and solve problems in a self-directed way. They empower and build a team around them to move fast while maintaining culture and quality.

The COO manages a team of 50, and is responsible for company-wide team engagement and cultural cohesion. They leverage data to consistently challenge the status quo, and create ever-improving team performance. They bring technical mastery, as well as an intrinsic process and systems lens to how work gets done from the leadership level all the way down.

This role will lead Glow Natural Wellness through a pivotal moment of strategically optimizing a strong existing product to generate higher ROI for clients, with wider margins for the company.

Relocation to Panama City Beach, FL is desired, however remote applicants will be considered in this process.

This is a critical position within the business, as such, we host a rigorous, 4-part application process.

RESPONSIBILITIES (TASKS ASSOCIATED WITH THE ROLE):

• This position will work very closely with the CEO to actualize their vision and facilitate contributions to the day-to-day team/organization.
• Recruit, manage, promote, and train a high-performance. Manage evolving org chart and team culture to realize the company goals.
• Lead company towards consistent, predictable outcomes in product delivery and performance via key strategic initiatives.
• Evolve company-wide communication infrastructure, facilitating meetings, and systemizing strategic clarity and transparency.
• Oversee and optimize company P/L, with key focus on preserving profit margin through the next chapter of growth.
• Standardize internal workflows to support the team for maximum efficiency and success in their roles.
• Lead by example – be the embodiment of white glove ethos in team leadership, culture, and product delivery.

REQUIREMENTS (EXPECTED PROFICIENCIES):

• Experience in maximizing team productivity, and creating processes for internal growth/promotion
• Exceptional attention to detail, time-management and organizational skills. Team bedrock – able to provide a strong, stable foundation to support team as a source of information, decision-making, problem-solving, and goal-setting
• High follow-through – willing and able to see projects through to a point of minimum viable launch, then iterate through data.
• Self-starter -- you are comfortable managing your schedule, your team, and meeting deadlines without direct supervision.
• Strong manager – you are fulfilled by building and leading a team. You pride yourself in your ability to encourage the best performance from people, earning their buy-in and trust. You are constantly seeking to grow and improve your leadership abilities.
• Candid and direct communicator, with strong interpersonal, verbal, and written communication skills in English. Strong change management skills.
• Highly resourceful, a natural problem-solver who loves learning new things.
• Data-Driven – you are able to analyze data and make critical decisions based on the data collected & build data dashboard framework
• Experience working in and scaling an e-commerce business is a +
• Company working hours work 9am to 5pm in their remote time zone.
• Onboarding will start with a two week in person with the CEO in Panama City Beach, FL.

BENEFITS

• Salary range is $150K to $225K, commensurate with experience
• This is a W2 Full Time Position.
• Flexible Health Spending Account: Enjoy personalized wellness support through our reimbursement program for health-related expenses.
• PTO is unlimited for this C - Suite Position.
• Glow Natural observes the standard US holidays.
• Professional Development: Our companies strives for professional development and travel to industry events, trainings and certifications and associations memberships are included
• This role will be supported by an external Ops program that includes Ops mentorship, community, and live coaching.

HOW TO APPLY

If you are interested in this position, please submit an application at the following link.

https://eltiunaqqfh.typeform.com/to/aAj98yS8

Our team will review your application and get back to you shortly. We look forward to hearing from you!

DISCLAIMER:

Spyglass Ops is an authorized representative of Glow Natural Wellness. We are an Operations Hiring Agency, working on behalf of startup businesses to find and hire Operations Positions. All of our roles are full-time, salaried, leadership positions within growing business. We also filter the businesses we work with, to ensure they provide long-term positions, growth opportunities, and a strong working environment / culture. Our company qualifies and interviews candidates, then connects finalists with our clients for final interviews and job offers. Our highest priority is creating win-win matches for both our candidates and clients.