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Technical Writer

Salary undisclosed

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Responsibilities:

  1. Develop technical documentation for the client's database.
  2. Create detailed program and end-user documentation, including tutorials, user guides, troubleshooting manuals, and reference manuals.
  3. Format and outline documentation with appropriate visualizations.
  4. Gather and incorporate feedback from company staff and adjust drafts based on user requests and supervisor directions.
  5. Produce video tutorials that meet company, DIR, and W3C standards.
  6. Collaborate with team members at all technical levels.
  7. Provide technical support and perform testing as needed.

Requirements:

Required Experience:

  1. 8 years of experience with web page user interface design.
  2. Proven experience developing end-user documentation for complex relational database applications.
  3. Excellent written and oral communication skills with the ability to engage with people of all technical levels.

Preferred Experience:

  1. 5 years of experience in understanding the limitations and capabilities of computer systems and how they integrate with business processes.
  2. Skilled in preparing technical documents for both technical and non-technical audiences.
  3. Ability to analyze and interpret data for technical documentation.