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Jobs or company...

Field Network Tech I

  • Full Time, onsite
  • 22nd Century Technologies, Inc.
  • On Site, United States of America
Salary undisclosed

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Job Title: Field Network Tech I

Location with zip code: Omaha, NE - 68164

Duration: 8 Months

Pay rate: $40/hr. on W2 without benefits

Job Description:

  • The CB Fulfillment Tech is responsible for configuring aggregate devices, routers, optical access, NID and/or DWDM equipment that carries video, data, and/or telephony traffic. Utilizes various applications for implementation, service, test and acceptance (Remedy, Procomm Plus, Secure CRT, WebZing, Client.)
  • Under supervision, installs, disconnects, upgrades and migrations at customer premise applicable to complex services for all CB products and services which generally involve custom design and not HFC.
  • Initially activates electronics by powering up the equipment via 48V or AC to ensure service.
  • Loads configuration from Engineering work package on customer premise equipment.
  • Performs customer CPE testing on-site.
  • Coordinates with provisioning to verify/finalize customer acceptance of service, confirming service is working as expected to initiate billing.
  • Coordinates equipment pick up with boundary partners.
  • Creates, updates and closes Remedy tickets and coordinates with change control as needed.
  • Plans daily route, requisitions equipment and supplies and stocks vehicle.
  • Drives company vehicle between office, warehouse and work site; maintains vehicle and other equipment per service requirement and safety guidelines; operates company vehicle in a safe and courteous manner and in accordance with all laws and company policies.
  • Complies with all safety procedures and policies.
  • Identifies and sorts equipment needed for work orders.
  • Configures CPE in warehouse prior to installation at customer premises.
  • Ensures appropriate iOS upgrade is applied.
  • Performs basic functional testing of equipment to eliminate out of box failures.
  • Follows labeling standards for labeling all equipment, terminal ID (TID), circuit tags, cabling required for the job.
  • Pre-stages equipment per work order in preparation for installation at the Fulfillment Stage Center.
  • Works with customer on integration of complex circuits such as BGP, EPLAN, EVPLAN, etc.
  • Assists with initial turn-up of CPE equipment.
  • Performs other duties specified by FE&O Leadership.
  • Tests and verifies services in conjunction with the install team.
  • Performs AS-BUILTS to Access Engineering, Design and Construction.
  • This position may be required to work shifts and/or provide 24/7 coverage to meet customer demands.
  • SHOUT Notification Level Tech Ops Engineering (Alcatel-Client SAM, Cisco Prime Infrastructure, RAMP) (Critical Level).
  • Remedy Queues: REG - OPERATIONS CB SVC FULFILLMENT, REG Engineering CB Access.

Required:

  • High School Diploma, GED or related experience.
  • 1+ year experience in a related field (e.g. technical support, installation and maintenance).
  • Working knowledge of IP, Ethernet, SONET, DWDM, Video and telephone technologies.
  • Excellent interpersonal, communication and collaborative skills to work effectively with team throughout the organization.
  • Valid local State Driver's License and driving record that meets Cox standards.

Preferred:

  • AA/AS degree or Technical Certification in related discipline desired (Technical Operations).
  • 1 year experience in troubleshooting layer I, II & III networks.
  • Prior commercial installation experience; technical support experience.

About our Company: -

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among Best Company to Work For by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.22nd Century Technologies is an Equal Opportunity Employer" and s & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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