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Clinical Operations Associate

Salary undisclosed

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In a world where healthcare can feel like a maze of bureaucracy and frustration, Mochi Health offers a refreshing oasis. We're not just another telehealth clinic – we're on a mission to rewrite the script on healthcare, starting with the most overlooked areas of medicine. With a dream team of top-tier providers, a commitment to evidence-based practices, and a flair for efficient design, we're reshaping the landscape of patient care across the US.

As a rapidly growing telehealth obesity clinic, our goal is to make weight management accessible and affordable for everyone. Founded by the visionary Dr. Myra Ahmad and supported by a team of exceptional founders and medical professionals, we aim to deliver holistic, patient-centered care that truly makes a difference. As our team expands rapidly, we're proud to call San Francisco our home.

Ready to join a team that's changing the game in healthcare? Come be a part of something big at Mochi Health!

The Role:

We're looking for independently driven and detail-oriented individuals to join our team in Clinical Operations. Your day to day roles will involve engaging with patients, managing workflows, and coordinating care.

What you'll do:

  • Support clinical growth and innovation through evaluation of market- and clinical best practices, translating these insights into recommendations to inform our roadmap
  • Monitor and analyze service line performance, reviewing existing data, identifying opportunities for improvement, and partnering with Clinical, Product, Care, and Data teams to drive execution
  • Utilize SQL to analyze provider KPIs and drive product decisions
  • Interface directly with our care team to guide provider concerns

Requirements:

  • Bachelor's Degree (new grads encouraged to apply)
  • Ability to work full-time, in-office in downtown SF office
  • Experience with EHR and HIPAA
  • Detail-oriented

Benefits:

  • Medical/Dental/Vision Insurance
  • Company Paid Life Insurance
  • 401k with Company matching
  • Competitive PTO and Company Holidays
  • Team lunches to facilitate bonding and connection