Order Management Specialist
Salary undisclosed
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Our Client, a Software company, is looking for an Order Management Specialist for their San Francisco, CA/ Hybrid location.
Responsibilities:
Responsibilities:
- Monitoring reports and Slack channels for updates and inquiries.
- Fielding questions from team members and stakeholders.
- Reviewing and assessing marketplace deals to ensure they meet company standards.
- Performing user acceptance testing to validate new features or updates.
- Booking deals and converting quotes to finalize transactions.
- Validate proposed deals to ensure they meet requirements and have all required data elements
- Work with sales and partner teams to ensure that all required information is provided
- Update and create records in Salesforce, AWS, and third-party systems as needed, in an accurate and timely manner
- Perform all necessary calculations to validate the accuracy of necessary data
- Apply knowledge, skills and judgment to make decisions and resolve issues
- Audit processes to identify process and performance defects
- Order management, Attention to detail, problem solving, documentation
- 1-5 years in sales operations, quote-to-cash operations or similar role
- Strong proficiency in spreadsheet software (Microsoft Excel and/or Google Sheets)
- Familiarity with Client, AWS MP, or Tackle.io
- System navigation, processes and procedures
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
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