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Desktop Support Technician (251201)

Salary undisclosed

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Job Description

Job Description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Desktop Support Technician

Location: Gloucester, MA 01930, USA (Driving)

Pay Rate: $22/Hr on W2 basis

Job Description:
Position Summary:

  • As a Field Engineer 4, you will work in a highly directed environment.
  • Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
  • You will also perform other non-troubleshooting duties.
  • Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.

Responsibilities:

  • PLS Support for calls such as Dell ClientTransformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
  • Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
  • May perform routine installs, moves, adds and changes as part of a directed team, including:
    • Complex desktop and laptop break fix work
    • Whole unit replacement
    • Simple desktop printer fixes
    • Load software with a script

General Job Information:

  • Candidate will be taking PC hardware break fix calls at various locations.
  • Must have reliable transportation.
  • Must be able to pass drug and background screening.
  • Must be able to complete required product training.

Required Skills:

  • DELL Desktop PC,
  • Install/Support, Expert

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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