Senior Technical Program Manager

Description

Title: Sr. Technical Program Manager

Reports To: Sr. Director, Technology Operations

Department: Product & Engineering - Technology Operations

Location: Cincinnati, OH or Seattle, WA

Position Status: Salary Exempt

About DMG:

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.

We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of "Uninterrupted Peace of Mind."

DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

Job Summary:

The DMG Product & Engineering organization is building a tight-knit, high-performing group of problem solvers to help DMG and our customers digitally transform facilities services maintenance. We are seeking an exceptional Senior Technical Program Manager to plan & manage business critical and top priority programs across the P&E Organization.

You will use your expertise to influence product teams that design, develop, test, deploy, maintain, and deliver software. You will plan programs, identify & mitigate risks, manage delivery schedules, and communicate clearly with stakeholders. You'll learn and grow alongside talented teammates who share your attention to detail and appetite for problem-solving. To be successful in this role, you will need to bring a data driven approach combined with a technical skill set to both influence and implement meaningful technical program management methodologies & best practices. Broadly, this will require knowledge of software engineering/product engineering, and program management fundamentals and tooling.

What You'll Do:

• Plan and manage critical technical programs of various sizes and complexity simultaneously over the course of a year.
• Apply simplifying frameworks to facilitate broader organizational understanding, decision-making, and action on time sensitive initiatives.
• Be proficient in working with product engineering teams to design, scope, and shepherd feature execution.
• Use data as evidence to support the success criteria of your managed programs.
• Translate business objectives into execution strategy, lead and successfully execute the strategy through strong collaboration and agile leadership.
• Create functional specs, program definition docs, test plans, and roadmaps.
• Define solutions and efficient operational processes that level up the TPM team.

What You Need:

• Equivalent experience including 5+ years of technical program management or a BS or MS in a scientific or engineering discipline.
• Sound technical skills that qualify you to help drive technical decisions.
• Proven experience working with engineering teams either by developing code or helping teams to deliver code.
• Significant understanding of using data to support decision making and prioritization of initiatives.
• Experience setting medium-to-long term strategy for business-impacting programs.
• Ability to autonomously define and deliver technical roadmaps of larger projects, often involving cross-team dependencies and mitigating blockers & risks that impact team delivery.
• Significant understanding and practical experience with project management tools and product development principles and practices.
• Experience in communicating clearly and concisely at the right altitude.
• Certification in PMP, CSM, and/or CPO.
• AWS/Google/Azure cloud administrator certifications preferred.
• Ability to manage the stress of a fast-paced environment.
• Ability to meet the in-person requirements of the team and/or business needs.

What You'll Get:

At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.

Some of our many benefits include:

• Health, dental and vision coverage on day 1.
• Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
• Paid Primary and Secondary Caregiver leave.
• Employee Assistance Program to assist with everyday challenges.
• Paid time off to volunteer.

Divisions Maintenance Group is an equal opportunity employer.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.