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System Engineer 2 - Web Services Engineer

Salary undisclosed

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Job Description

Job Description

Position Description

  • Installation and Configuration: Install and configure web server software (e.g., Apache, Nginx, IIS) and related components.
  • Maintenance and Upgrades: Regularly update and patch web servers to ensure they are secure and performing optimally.
  • Monitoring and Performance Tuning:
    • Monitor server performance and troubleshoot issues to ensure high availability and reliability.
    • Ensure compliance with Service Level Agreements (SLAs) by proactively identifying and resolving performance bottlenecks and potential issues.
  • Security Management: Implement and maintain security measures to protect web servers from threats and vulnerabilities.
  • Backup and Recovery: Manage backup and recovery processes to ensure data integrity and availability in case of server failure.
  • Documentation: Maintain accurate documentation of configurations, procedures, and policies.
  • Collaboration: Work closely with development and IT teams to support web application deployments and ensure smooth operation.
  • User Support: Provide support to users and developers for web server-related issues and inquiries.
  • Ticket-Based Support: Manage and resolve support tickets in a timely and efficient manner, ensuring user satisfaction.
  • Customer Service: Provide excellent customer service by effectively communicating with users and stakeholders, addressing their concerns, and providing solutions.
  • Automation and Scripting: Develop and maintain automation scripts to streamline server management tasks.
  • Compliance:
    • Ensure that web server operations comply with organizational policies and industry standards.
    • Maintain compliance with DISA (Defense Information Systems Agency) standards and guidelines.
Mandatory Skills:
  • Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
  • Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
  • Experience with monitoring tools and performance tuning.
  • Familiarity with CI/CD pipelines and DevOps practices.
  • Familiarity with database management systems (e.g., MySQL, PostgreSQL).
  • Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef).
  • Proficiency in scripting languages (e.g., Bash, Python, PowerShell).
  • Relevant certifications such as AWS Certified SysOps Administrator, Red Hat System Administrator (RHSA), Microsoft Certified: Azure Administrator Associate.
  • Strong understanding of network protocols, DNS, SSL/TLS, and web security practices.

Certification Required:
IAT Level II cert required
CompTIA Security+ CE

Experience:
HS or GED + 19 Years experience
Bachelors + 14 Years experience

Clearance Required:
TS/SCI FS poly

Position requires a TS/SCI.

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