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NOC Engineer I

  • Full Time, onsite
  • KC Installation, LLC
  • On Site Hybrid, United States of America
Salary undisclosed

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Job Description

Job Description

Title: NOC Engineer 1

Location: Charlotte, NC (Hybrid TUE-THUR in office)

Duration: 6 month C2H

Notes:

As a NOC Engineer I, you will play a pivotal role in providing foundational support for monitoring and managing the customer's core, distribution, carrier last mile, and customer premise voice and data services. This position focuses on developing your technical skills and understanding of network operations.

Your responsibilities include:

  • Assisting with routine network surveillance, basic system troubleshooting, and documenting incidents and their resolutions.
  • You will work closely with senior engineers to escalate issues beyond your scope, learning to prioritize tasks in a dynamic 24x7 network operations center environment.
  • Additionally, you will engage in training sessions to enhance your knowledge of deployed technologies and contribute to maintaining operational documentation.

**This role provides a strong foundation for growing your expertise in network operations and prepares you for more complex tasks and responsibilities.**

Company Description
About KCI:
As a professional service-based partnership, we offer reliability, expertise, and peace of mind for all your network infrastructure management needs. As a resource partner our clients can trust, we offer Legacy Network Care and Support, Professional Network Optimization, Transformation and Deployment Services, and Technical Staffing Resources for Telecommunications Service Providers and OEMs.

Company Description

About KCI:\r\nAs a professional service-based partnership, we offer reliability, expertise, and peace of mind for all your network infrastructure management needs. As a resource partner our clients can trust, we offer Legacy Network Care and Support, Professional Network Optimization, Transformation and Deployment Services, and Technical Staffing Resources for Telecommunications Service Providers and OEMs.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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