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AMAZON CONNECT - JAVA

Salary undisclosed

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Position : Senior Engineer(amazon Connect)

Location: Chevy chase ,MD ::Remote

Skill set: Strong Java application development experience, AWS ,amazon Connect , contact center , Lenes etc.

Job Description:

  • Experience with Amazon Connect including Contact Flows, Security Profiles, Routing Profiles, Queues, Quick Connects
  • Experience with Amazon Web Services including Lambda, Lex, S3, DynamoDB, API Gateway, Step Functions, CloudWatch
  • Advanced experience using multiple programming languages including Node.js, Python, C#
  • Experience implementing infrastructure as code using Terraform
  • Experience integrating with internal and external applications
  • Demonstrated deep understanding and ability to complete DevOps tasks
  • Proficient in complex debugging and root cause analysis
  • Expert in building test suite and frameworks to automate end to end testing
  • Demonstrated expertise in software, data, and system design and the appropriate use of patterns and idioms
  • Contributed to improvements in organizational metrics such as DORA metrics that measure improvements in team velocity and stability of service delivery
  • Experience and understanding of Security Protocols and Products such as Active Directory, SAML, IAM
  • Communicates effectively, clearly, concisely and in an audience-oriented way, in written and verbal form, on both technical and non-technical subjects. Actively listens to others and ensures they are understood.
  • Experience working in an Agile environment (Scrum, Kanban, SAFe)
  • AWS Certifications at the Associate, Professional, or Specialty level

Experience:

  • 6+ years of experience in Contact Center technologies and Cloud Architecture
  • 6+ years of professional software development experience
  • 3+ years experience with architecture and design
  • 3+ years of hands-on experience developing Contact Flows, Routing Profiles, Queues Lambdas, and Lex Bots
  • 3+ years of experience using Terraform as Infrastructure as Code
  • 4+ years of experience in open source frameworks
  • 1+ years of people management experience

Education: Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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