VP of Operations - Membership and Health & Wellness

The Granite YMCA is seeking an experienced professional to join our dynamic and impactful team as the Vice President of Operations.

Job Description

This position will focus on strategies, growth, best practices, and general operations for The Granite YMCA as it relates to Membership and Health & Wellness. The incumbent will further oversee several branches, their operations and supervise key branch leadership.

The Granite YMCA is a collection of several independent YMCAs that have merged over the last 25 years. Our general membership and health & wellness operations vary across our service area, but our branches have deep and strong ties to their communities. The Granite YMCA has seen incredible growth in membership since the end of COVID, and our next strategic steps involve aligning our operations for continued growth. We have a $ 26 million association with $6 million in membership revenue and 4 YMCAs with membership/fitness programs.

The position also oversees the Health Intervention branch and associated programs. These programs and services include Chronic Disease Management, Mood Lifters and Mental Health Support, and collaborations with other YMCAs, local hospitals, the federal government, and CDC. Our Health Intervention programs have been recognized nationally and have strong knowledgeable leadership.

Qualifications

• Bachelor’s degree in business or recreation management preferred, or equivalent combination of degree and/or experience
• Minimum of 7 years’ management experience, preferably with a YMCA or similar non-profit agency
• Minimum of 5 years’ experience in related program management
• Minimum of 5 years’ experience overseeing a combination of membership, sales, retention, health and wellness services
• YMCA Multi-Team Leader certification or ability to obtain within two years
• Ability to establish and maintain collaborations with community organizations
• Possess strong organizational, interpersonal communication and relationship building skills
• Strong technical aptitude including Microsoft Office Suite, general computer and tablet functions
  
  

Essential Functions

• Oversee Association strategies, growth, best practices, and general operations of Membership and Health & Wellness for the Granite YMCA
• Oversee assigned branch leadership, branch operations and programs; execute advanced supervision, and ensure effectiveness and efficiencies in assigned program areas
• Oversee related Quality Circles, committees and project cohorts
• Recruit, onboard, and train assigned branch leadership and direct reports
• Supervise, evaluate and develop direct reports, including professional development plans, with the goal to meet or exceed organizational performance measures
• Supervise key Association leadership as related to Membership and Health & Wellness
• Serve as a participant on the Senior Management Team for The Granite YMCA
• Collaborate with and support the respective Community Advisory Boards
• Support the annual budget preparation and monitoring that guides achievement of financial outcomes and expense management
• Represents and promotes the YMCA in the local community and develops positive working relationships with other organizations, businesses, and governmental entities; supports branch leadership efforts in developing strong community influence
• Foster a climate of innovation to develop programs that support the Y mission, goals, and strategies
  
  

This is a full-time salaried position with an extensive benefits package including:

• Generous paid vacation time (4 weeks paid time off & 6 Holidays to start that accrues with tenure)
• 50% discount on Childcare, Summer Day Camp, and Overnight Camp services
• After qualifying, 8% employer contribution to retirement fund
• Tuition discounts to some NH and online schools
• Paid professional development opportunities
• Medical, Dental and Vision Insurance
• Free Family YMCA Membership
• Discounts on Y Programs