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USA Remote
This role is NOT open to 3rd party providers.
We are seeking an experienced UX Designer to help define and refine the user experience for our platform technologies and content-managed experiences within our customer-facing web application. This role involves researching, designing, prototyping, and presenting innovative design concepts that motivate and incentivize users to choose us for their financial needs. As a vital member of the UX design team, you will collaborate cross-functionally with diverse stakeholders to develop user-centric solutions that enhance both our customers' and internal content managers' experiences
Responsibilities
Mandatory Skills:
reqOMF-REQ-0002850
- Position is remote
- Potential for contract extension or conversion to FTE if they meet or exceed expectations
- UI / UX Design
- Figma or related design tool
- Basic knowledge of web design fundamentals
This role is NOT open to 3rd party providers.
We are seeking an experienced UX Designer to help define and refine the user experience for our platform technologies and content-managed experiences within our customer-facing web application. This role involves researching, designing, prototyping, and presenting innovative design concepts that motivate and incentivize users to choose us for their financial needs. As a vital member of the UX design team, you will collaborate cross-functionally with diverse stakeholders to develop user-centric solutions that enhance both our customers' and internal content managers' experiences
Responsibilities
- Collaborate closely with product managers, business analysts, developers, copy editors, marketers, and other stakeholders to define requirements and create impactful solutions
- Participate in the product strategy process, including planning, brainstorming, and defining criteria for the roadmap of the Communications and Content lane
- Facilitate workshops across stakeholders to identify problems and design solutions that meet business objectives
- Conceptualize and develop wireframes, prototypes, and user flows to effectively communicate design concepts
- Conduct UX research to gain a deep understanding of user workflows and identify pain points and opportunities for optimization
- Work closely with engineering teams to implement designs and ensure consistency between the concept and the final deliverable
- Provide and seek feedback from other designers and stakeholders through regular reviews, critiques, and workshops
- Bachelor's or Master's degree in Design, Interaction Design, Human-Computer Interaction, or a related field
- Minimum of 3 years of hands-on experience designing and building web and mobile experiences
- Strong portfolio demonstrating an outcome-focused, well-defined design process
- Proficiency in design tools such as Figma, Sketch, or similar
- Conversational knowledge of basic web development fundamentals (HTML, CSS, JavaScript)
- Experience working in Agile environments
- Proven expertise in generative research and creating solutions driven by strategic insights
- Excellent communication and collaboration skills, with the ability to engage effectively with cross-functional teams
- Experience designing inclusive, accessible experiences that comply with WCAG 2.2 guidelines
- Previous experience in the financial industry
- Experience working with integrated content management solutions
- Strong team player with exceptional empathy and a positive attitude
- Ability to thrive in a fast-paced environment, managing multiple projects concurrently
Mandatory Skills:
- Bachelor's or Master's degree in Design, Interaction Design, Human-Computer Interaction, or a related field
- Minimum of 3 years of hands-on experience designing and building web and mobile experiences
- Strong portfolio demonstrating an outcome-focused, well-defined design process
- Proficiency in design tools such as Figma, Sketch, or similar
- Conversational knowledge of basic web development fundamentals (HTML, CSS, JavaScript). Experience working in Agile environments
- Proven expertise in generative research and creating solutions driven by strategic insights
- Excellent communication and collaboration skills, with the ability to engage effectively with cross-functional teams
- Experience designing inclusive, accessible experiences that comply with WCAG 2.2 guidelines.
- Previous experience in the financial industry
- Experience working with integrated content management solutions
- Strong team player with exceptional empathy and a positive attitude
- Ability to thrive in a fast-paced environment, managing multiple projects concurrently
reqOMF-REQ-0002850
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