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JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
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Find tutorial for your browser below :
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  4. Click Websites.
  5. On the left, click Content Blockers.
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  2. Click. then Settings.
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  1. Go to Settings.
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  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...
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Production Support Engineer

Salary undisclosed

Apply on

Dice
Original
Simplified
Qualifications
Ability to communicate technical requirements to all levels of expertise., Advanced
Proficient in establishing and maintaining good working relationships., Advanced
Knowledge and understanding of software development life cycle (SDLC)., Advanced
Proficient with integrating complex and/or existing systems., Advanced
Knowledge of programming languages (e.g. JavaScript, C, Python, etc.)., Advanced
Excellent communication skills both written and verbal., Advanced
Knowledge of cloud technologies (e.g. AWS, Azure), Proficient
Knowledge of database technologies (e.g. cloud, SQL, Oracle, Mongo DB, PostgreSQL, etc.), Advanced
Fundamental knowledge of software engineers best practices, agile methodologies, CI/CD pipelines, Advanced
Knowledge of test-first practices including Test-Driven Development (TDD) for unit tests and Behavior-Driven Development (BDD) for automated acceptance tests, Advanced
Strong experience with Deployment/Continuous Integration
esponsibilities:
1. Day to Day Functions
Daily monitoring of IT infrastructure and applications, as well as managing and maintaining the supporting technologies to ensure peak efficiency and reliability.
Serve as backup for Shift Lead for a DCO monitoring shift and be responsible for completing the Shift Summary sheet for review and approval by oncoming shift DCO Lead.
Provide real-time monitoring for both Mainframe and Distributed systems in order to proactively detect and prevent service disruption.
Responsible to diagnose and troubleshoot complex problems through resolution.
Ensure proper procedures are followed to introduce changes and fixes into the operating environment and production libraries in order to ensure the lowest possible error rate.
Provide timely notification of Level 2 system and application support teams as necessary. Independently works with system monitoring and diagnostic tools to ensure optimal performance of operating systems.
Initiate and coordinate HealthCheck calls for problem identification and resolution.
2. Scheduling Tasks
Create or alter new and existing jobs and job schedules on the mainframe, Windows, and UNIX environments using the CareFirst Scheduling package(s).
Perform job restarts with needed overrides and correct JCL syntax.
Monitor the Scheduler queues to ensure job completion and/or error corrections have been performed.
Update Scheduler Base Calendars to reflect current years processing and Holiday schedule.
Build AGENT capabilities to communicate scheduling requirements across platforms.
Contributes to the implementation of new technology and tools to increase productivity and performance with job scheduling at CareFirst.
Support upgrades and new releases to applications, platforms, and the scheduling product(s).
3. Procedural
Develops, updates, and maintains operations systems manuals, documentations, policies, inventories, written procedures relative to installing, configuration, maintaining, and using Operating Systems, subsystems software, scheduling, and information ensuring compliance with Corporate security and audit regulations.
Contributes to the establishment of SLAs and Metrics, monitoring performance against requirements to ensure performance targets are met.
Provide timely information for audit requests for Data Center Operations.
Follow IT Operations guidelines for audit reply review and approval.
4. Technology Consulting
Provide technical assistance to all customers; IT Operations, Service Desk, and Application Programming areas to leverage technology and resolve issues/problems.
Provides 365x24x7 on call support for assigned products and services.
Uses available resources to research, resolve and recommend solutions for the complex and critical systems.
Collects and trends data and metrics options for DCO reporting.
Assists with daily system administration tasks for EDCS products and services to ensure that are functioning properly.
Leads maintenance and upgrade efforts for EDCS products and services.
Works with vendor technical support centers when troubleshooting product based issues.
Work along with other IT engineers on day-to-day tasks and projects.
Participates in Data Center Operations efforts for disaster recovery/business resumption initiatives and during Disaster Recovery Exercises.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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