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Job Title: ServiceNow Developer CSDM
Location: Bentonville, AR / REMOTE
Duration: / Term: 6+ months
Job Description:
Experience Desired: 5+ Years.
Responsibilities:
Must Have 6+ year of experience required.
IT Service Management (ITSM)
IT Operations Management (ITOM) technologies
Common Service Data Model (CSDM)
CMDB/Discovery
Service Mapping/Dependency Mapping
IT Asset Management
Roles and Responsibilities
SKILLS/EXPERIENCE PREFERENCES: 6+ year of experience required.
Dynamic and Proactive ITSM Professional:
Proven self-motivation and a successful track record in IT Service Management (ITSM), IT Operations Management (ITOM) technologies.
Comfortable thriving in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
Organized and analytical with the ability to work effectively in a team environment.
Demonstrated ability to implement projects on time to meet project schedules.
Capable of handling multiple priorities in a fast-moving environment.
Application Portfolio Management (APM) Expertise:
Essential expertise in Application Portfolio Management (APM).
Emphasis on managing and optimizing the organization's portfolio of applications for enhanced efficiency and performance.
Technical Proficiency:
Intermediate level experience with ServiceNow implementations.
Understanding of the Common Service Data Model (CSDM)
Proficiency in system integration using web services and other web-based technologies (XML, HTML, AJAX, CSS, HTTP, REST/SOAP).
Strong communication, presentation, and writing skills.
Excellent troubleshooting skills with the ability to influence stakeholders and team members in a consultative fashion.
ServiceNow ITSM Modules:
Hands-on experience in the development and implementation of ServiceNow ITSM modules:
Asset Management
Incident Management
Change Management
CMDB/Discovery
Service Mapping/Dependency Mapping
IT Asset Management
Technical Understanding:
Exposure to ServiceNow platform capabilities.
Understanding of technical and functional design requirements related to ServiceNow.
Scripting and Automation:
Proficient in creating and managing scripts and workflow.
Experience in one or more scripting languages: JavaScript, Python, PowerShell.
ITSM Fundamentals:
Fundamental understanding of ITSM, ITIL
Understanding of CMDB.
ServiceNow Scripting Aspects:
Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.
Proficiency in ServiceNow client and server-side JavaScript and the ServiceNow APIs.
Web Services and Integration:
Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup, and Integration of ServiceNow to Other Applications.
Customization Skills:
Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
Implementation of Custom UI Changes with the usage of Web Technologies such as DOM, HTML changes.
Key Skills:
ServiceNow, ITSM & ITOM & CSDM, JavaScript, SOAP, REST SSO-SAML
VDart Group, a global leader in technology, product, and talent management, empowers businesses with comprehensive solutions through our four distinct, industry-leading business units. With a diverse team of over 4,000 professionals across 13 countries, we deliver strong results across various industries, including Fortune 500 companies.
Leveraging our deep expertise as a global provider of resources and solutions, we serve a wide range of industry verticals, including BFSI, Automotive, Healthcare, Mobility, Energy, Life Sciences, Manufacturing, Consumer Industries, and Technology.
With over 16 years of experience, VDart has evolved to meet the needs of leading technology brands, placing and training more than 20,000 professionals and shaping the industry's future.
Our continuous reinvention, providing resources for IT solutions and unique digital solutions, has positioned us as a top growth leader in digital talent management and technology consulting.
Committed to "People, Purpose, Planet," we prioritize social responsibility and sustainability, as evidenced by our EcoVadis Bronze Medal Certification and participation in the UN Global Compact.
Our dedication to delivering strong results has earned us recognition as a trusted advisor for businesses seeking to drive innovation and growth, including many Fortune 500 companies.
Join our network! Partner with VDart Group to leverage our global network, industry expertise, and proven track record with a diverse clientele.
