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Patient Account Associate

Salary undisclosed

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Job Title: Account Associate

Job Description

We are seeking an Account Associate to join our integrative medicine team. The successful candidate will assist patients via phone calls and in-person by checking them in and out, taking co-pays, verifying insurance, adding new insurance coverage, and scheduling appointments. This role addresses higher patient volume and demands for services. The position is a 5-month contract with the opportunity to apply and interview for permanent vacancies.

Hard Skills

  • 2+ years’ experience scheduling patient appointments or supporting patients in a similar manner
  • EPIC experience required - MAESTRO experience preferred
  • Bilingual fluency in English-Spanish preferred but not required

Soft Skills

  • Strong customer service skills
  • Effective communication skills

Job Type

This is a contract position with a duration of 5 Month(s).

Work Site

This is a fully on-site position in Durham, North Carolina.

Work Environment

Fast-paced integrative medicine clinic. This role is onsite, with work hours from Monday to Friday, 7:30 AM to 4:00 PM. The pay rate ranges from $18.72 to $22.87 per hour.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.