Digital Services Technical Analyst

Job Description:

The Digital Services Technical Analyst is responsible for providing analysis, design, configuration, testing, implementation and support (technical and functional) of administrative, financial, or clinical information systems. This role encompasses full knowledge required within the configuration, installation, design, testing, implementation and maintenance of administrative, financial, or clinical information systems. Incumbent typically designs and develops approaches that are implemented by others and provides technical and professional guidance and leadership to peers.

Position Details:

This role will typically work 8am-5pm. This role may require some weekend, holidays and evenings. Grave shifts are unusual but may occur on a very limited basis. This position is onsite only. On-call is a requirement.

Scope:

1.Maintains, administers, and provides support of various systems, that includes analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting PC Hardware, operating systems, software applications, peripherals, output devices, and mobile devices for the entire organization. Provides Asset Management of both hardware and software.
2. Provides reactive problem management and proactive problem analysis. Leads resolution initiatives through planning, design, documentation, testing and implementation within areas of responsibility.
3. Works on innovation through research and development. Evaluates all hardware and software implementations to ensure compliance to established standards and specifications.
4. Serves as a technical consultant resource to other IT groups for problem resolution and teaching new technical skills. Performs a variety of project tasks.
5. Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.
6. Performs other duties as assigned.

Minimum Qualifications:

• High School Diploma or equivalent required
• One (1) year experience working in a customer support center (Help Desk) environment dealing with computer support and end user access and provisioning issues required

Preferred Qualifications:

• Associates Degree in Business, Information Systems, computer science or related field preferred
• A+ Certification and Microsoft MCDST preferred
• Three (3) years experience in a healthcare environment preferred

Physical Requirements:

Location:

Intermountain Health Lutheran Hospital

Work City:

Wheat Ridge

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$23.89 - $36.86

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers , and for our Colorado, Montana, and Kansas based caregivers ; and our commitment to diversity, equity, and inclusion .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.