Sr. Nice CXone Configurator/Developer
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Job Description
Job Description
Role: Sr. Nice CXone Configurator/Developer
Location: Remote
Duration: 6 Months Contract
Note: For this position client is looking Sr. NICE CXone or InContact Developer candidate.
Role Description/Skillset
- Participate in Discovery sessions with the customer to identify and confirm requirements concerning design, configuration, testing, training, and deployment of minimum viable product to replace the existing functionality provided by the existing Genesys Pure Connect contact centre infrastructure
- Provide assistance in configuring NICE CXone platform, including but not limited to skillsets, custom variables, IVR scripts, recorded prompts, CRM and third-party application integrations
- Provide feedback and recommendations to enhance NICE CXone, design and configuration documents
- Provide feedback and recommendations to enhance NICE CXone System Integration test plans (SIT) and User Acceptance test plans (UAT).
"L!-CEIPAL"
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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