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Call Center Agent
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Job Description
Job Description
Job Title: Call Center Agent
Location: Remote (Work from Home)
Job Type: Full-time, Freelance Contract
Are you skilled at building rapport and providing excellent customer service? Join our team as a Call Center Agent and work from the comfort of your own home!
Responsibilities:
- Manage incoming and outgoing calls to schedule appointments with customers.
- Ensure a smooth and efficient booking process.
- Provide information and answer inquiries with professionalism and enthusiasm.
- Filter through and verify client contact information.
Requirements:
- Native English speaker
- Proven experience in Customer Service or Client Relations
- Computer literate with basic troubleshooting skills
- Strong problem-solving abilities
- Basic knowledge of car brands and models is a plus
Equipment Requirements:
- Good quality PC with Windows OS
- Headset with microphone
- Fast and stable internet connection
If you meet the above qualifications and are eager to connect with customers, we want to hear from you!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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