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Junior Technician - DLCAN
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Job Description
Job Description
Job Title: Junior Technician
Location: Resource can work fully Remote
Scope and Skills Needed:
- 0.5-2 years experience in servicing/deploying computer equipment or a technical school certification is required
- Must have proven customer service background
- Individual will be knowledgeable of Windows operating system environment
- Able to comprehend and follow verbal and written technical instructions and scripts
- Qualified resources should have A+ certification or equivalent skill set
- Basic Windows troubleshooting will be involved
- Certification in various hardware platforms may optionally be required for servicing hardware issues
- Customer facing communication skills
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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