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Live Chat Specialist (Remote)

  • Full Time, remote
  • Eau Claire Cooperative Health Center
  • Arizona, United States of America
Salary undisclosed

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We are seeking a talented Live Chat Specialist to join our Customer Support team. This remote position offers the opportunity to interact with customers in real-time and provide exceptional support through chat. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities

  • Respond to customer inquiries and issues via live chat
  • Provide accurate and timely information to customers
  • Resolve customer complaints and escalate as needed
  • Maintain a positive and professional attitude at all times
  • Collaborate with team members to ensure customer satisfaction

Qualifications

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Previous customer service experience preferred
  • Proficiency in typing and computer skills

Experience

  • 1-2 years of experience in customer service or related field
  • Experience with live chat software a plus

If you are passionate about customer service and enjoy engaging with customers in a digital environment, we encourage you to apply for this exciting opportunity!