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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Lead Customer Service Representative ONSITE

Salary undisclosed

Apply on

Dice
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Simplified

Job Description

Job Description

Our client, a leading service provider in the logistics and customer solutions industry, is seeking a Lead Customer Service Representative to join their team. As a Lead, you will oversee the daily operations of a customer service team, ensuring efficient service delivery and supporting team development. The ideal candidate will have strong leadership skills, the ability to work under pressure, and excellent organizational abilities to drive success within the team.

Job Title: Lead Customer Service Representative
Location: San Leandro, CA (ONSITE)

Pay Range: $23.00/hr MAX

What s the Job?
  • Organize and supervise day-to-day operations of the customer service team to meet key performance metrics
  • Coach and lead the team to ensure quality customer interactions and foster positive relationships
  • Troubleshoot and resolve escalated issues, ensuring timely follow-up and customer satisfaction
  • Maintain and analyze daily and weekly performance statistics, producing reports as required
  • Identify operational challenges and implement solutions to improve efficiency and customer outcomes
What s Needed?
  • 4+ years of customer service experience, with at least 1 year in a leadership or supervisory role
  • Proficiency in Microsoft Office (Word, Excel, and Outlook)
  • Strong problem-solving skills and the ability to handle complex transactions
  • Experience working in a fast-paced environment, meeting deadlines under pressure
  • Exceptional communication skills with the ability to manage a high-performance team
What s in it for Me?
  • Opportunity to work with a dynamic and supportive team
  • Career growth potential within a fast-paced company
  • Competitive compensation and benefits package
  • Work-life balance with a Monday-Friday, 7am-3:30pm schedule
  • A culture of continuous improvement and innovation

If this is a role that interests you and you d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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