Live Chat Specialist Full Time
Salary undisclosed
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We are seeking a dedicated Live Chat Specialist to join our Customer Support team. The ideal candidate will be responsible for providing exceptional customer service through our live chat platform. If you have strong communication skills and enjoy helping others, we want to hear from you!
Responsibilities
Responsibilities
- Engage with customers in real-time through our live chat platform
- Provide accurate and timely information to resolve customer inquiries
- Assist customers with product recommendations, order tracking, and troubleshooting
- Escalate complex issues to the appropriate team member for resolution
- Maintain a positive and professional attitude in all customer interactions
- Previous experience in customer service or a related field
- Excellent written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Proficiency in typing and using live chat software
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