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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
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Customer Service and Success Specialist - gateB

  • Full Time, onsite
  • gateB Consulting, Inc.
  • On Site Hybrid, United States of America
Salary undisclosed

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Dice
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Job Description

Job Description

Overview: ( Hybrid role)

The Customer Service and Success Specialist is responsible for delivering exceptional customer support while ensuring long-term client success and satisfaction. This role combines technical service support with a strategic focus on nurturing customer relationships, solving complex problems, and driving customer engagement. You will act as the primary point of contact for receiving, triaging, routing, and resolving technical issues while helping customers maximize the value of the company's products and services.

Key Responsibilities:

  • Provide technical and product-related support to customers, answering inquiries, resolving service issues, and coordinating solutions across departments.
  • Test, troubleshoot, and document outcomes to reproduce service issues reported.
  • Liaise between customers and internal teams (Project Managers, Solution Specialists, and Developers) to ensure clear communication and timely resolution of any product or service issues.
  • Develop and maintain strong customer relationships by acting as a trusted advisor, identifying customer needs, providing reports, and ensuring they are achieving success with the company s offerings.
  • Analyze customer data and feedback to improve customer experiences, uncovering root causes of issues, and recommending improvements.
  • Create and maintain customer training materials and provide ongoing training to customers and internal teams to promote product understanding and usage.
  • Manage customer interactions with a proactive approach, ensuring smooth service delivery and consistently exceeding customer expectations.

Qualifications:

  • 3-5 years of experience in customer service, customer success, or a related role.
  • A good understanding of marketing operations processes and technologies.
  • Experience with Zendesk, Confluence, and Jira.
  • Strong problem-solving skills with the ability to work across multiple teams to resolve issues.
  • Excellent communication and time management skills, with the ability to handle diverse and complex customer needs.
  • A focus on customer satisfaction and success, ensuring long-term business relationships.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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