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Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Order Management / Customer Care Specialist

  • Full Time, onsite
  • Expert Technical Solutions
  • On Site, United States of America
Salary undisclosed

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Dice
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Job Description

Job Description
Order Management / Customer Care SpecialistExpert Technical Solutions is seeking a highly qualified Order Management / Customer Care Specialist for one of our premier, industry leading clients in Lancaster, PA (17601). This person will provide customers with an exceptional experience by efficiently and effectively performing all internal customer service activities, while continually strengthening relationships between Customer Care, internal stakeholders (Operations, Logistics, Credit & Collections, etc.), and ultimately the end customer.
This is a 3+ month Contract to Permanent opportunity that offers excellent pay, strong benefits, and extensive growth potential. This role will be Onsite (Monday Friday) from 8:00am 5:00pm EST.
Duties and Responsibilities
  • Create and foster positive customer relationships through daily/weekly interaction, proactive communication, and excellent service
  • Responsible for the day-to-day management of assigned accounts from order entry to delivery
  • Maintain availability in the phone system, delivering professional and engaging customer service
  • If applicable, regularly attend production meetings, make scheduling, or order changes as needed, and communicate order concerns if needed
  • Collaborate with sales and operations teams to address customer issues such as product substitutions and pricing and coordinate order logistics
  • Demonstrate expertise in client s products to provide technical assistance
  • Manage workload and communication through Salesforce, following defined processes
  • Attend Customer Care meetings and assist in identifying improved and innovative ways to better service the customer, including improvements to quality control.
Required Experience
  • Associates degree (or equivalent) from a two-year college or technical support OR a high school equivalency with minimum two years industry-related work experience.
  • 2+ years experience in a customer care / customer service role; preferably in a manufacturing environment
  • Ability to own an account from start to finish including the ability to customer face as well as work with vendors and carriers
  • Demonstrated O365 support experience
  • Experience with Oracle ERP software highly preferred
  • Experience with Salesforce CRM a huge plus ; Other ERP / CRM software experience will be considered
  • Advanced user of Microsoft Office applications (Word, Excel, Visio, Project, PowerPoint)
  • Knowledge of shipping/receiving processes and procedures desired
  • Ability to manage interactions to provide service and to support the organization
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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