Operations Manager

Are you ready to unlock the full potential of your voice to new heights? Look no further than Vocal Wallstreet, a cutting-edge Vocal Coaching and Instructional Agency founded and led by the renowned Celebrity Vocal Health Expert and Pedagogy Performance Coach, Ashaala Shanae .

At Vocal Wallstreet, we have harnessed over two decades of expertise and experience in providing top-tier voice care and vocal instruction within the dynamic and demanding Music and Entertainment Industry. Our agency has not only withstood the test of time but has thrived, generating over a million dollars in revenue, and leaving an indelible mark on the world of music. As we continue to expand, we are thrilled to announce an exceptional opportunity to join our team as an Operations Manager. In this pivotal role, you will play a central role in optimizing our internal operations, enhancing efficiency, and ensuring the seamless execution of our educational programs. Your contributions will be at the core of driving operational excellence within our dynamic and innovative Vocal Wallstreet

The Operations Manager at Vocal Wallstreet will play a critical role in overseeing and optimizing the day-to-day operations of the organization. This individual will be responsible for ensuring that processes and systems are efficient, cost-effective, and aligned with the company's strategic goals.

Key Responsibilities:

• Operations Oversight:
  • Manage and optimize the organization's operational processes and systems.
  • Develop and implement efficient workflows to enhance productivity and reduce operational costs.
  • Monitor key performance indicators (KPIs) to assess operational performance and make data-driven improvements.

• Team Leadership:
  • Build and lead a high-performing operations team.
  • Provide coaching, mentorship, and performance feedback to team members.
  • Foster a collaborative and results-driven work environment.

• Process Improvement:
  • Identify areas for process improvement and implement best practices.
  • Streamline operational workflows to enhance efficiency and productivity.
  • Collaborate with cross-functional teams to drive process improvements.

• Resource Management:
  • Manage resources efficiently, including budget allocation and procurement.
  • Ensure adequate staffing levels and resource allocation to meet operational demands.
  • Monitor and control operational expenses within budgetary constraints.

• Quality Assurance:
  • Maintain high-quality standards for all operational processes.
  • Develop and implement quality assurance protocols.
  • Conduct regular audits to ensure compliance with quality standards.

• Risk Management:
  • Identify operational risks and develop risk mitigation strategies.
  • Ensure compliance with regulatory requirements and industry standards.
  • Proactively address any operational issues to minimize disruptions.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred).
• Proven 5 years experience in operations management, online business management or a similar role.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Proficiency in Go High Level CRM and Click Up.
• Strong analytical and data-driven mindset.
• Effective communication and interpersonal skills.

If you are a driven, forward-thinking professional with a passion for education and a sharp focus on operational efficiency, we invite you to apply for the Operations Manager position and become an essential part of our mission to elevate voices and careers at Vocal Wallstreet. Join us as we harmonize the future of vocal excellence.