Operations Manager

About Us:

At Air Control Home Services, we are committed to delivering top-notch HVAC, plumbing, and electrical solutions and exceptional service to our clients. Our team thrives on innovation, quality, and excellence, and we are looking for a dynamic Operations Manager to lead and inspire our team to reach new heights. If you have a passion for leading teams and a track record of helping people realize their full potential, we want to hear from you!

Position Overview:

We are seeking an experienced Operations Manager to oversee the daily operations of our HVAC, plumbing, and electrical business. This role is pivotal in driving operational efficiency, fostering a positive work environment, and ensuring our team performs at its best. The ideal candidate will have a strong background in team leadership, a talent for motivating and developing people, and a deep understanding of service and install operations.

Key Responsibilities:

Leadership & Team Development:

• Lead, mentor, and inspire a team of managers that oversee technicians, customer service representatives, and support staff.

• Foster a positive work culture that encourages professional growth and high performance.

• Identify and nurture talent within the team, providing opportunities for advancement and skill development.

Operational Management:

• Oversee daily operations, ensuring efficient workflow and adherence to company standards and safety regulations.

• Develop and implement operational strategies to improve productivity and service quality.

• Monitor and manage budgets, resources, and schedules to meet company objectives.

Customer Satisfaction:

• Ensure exceptional customer service by maintaining high standards of quality and responsiveness.

• Address customer concerns and resolve issues promptly and effectively.

Process Improvement:

• Analyze operational processes and performance metrics to identify areas for improvement.

• Implement best practices and innovative solutions to enhance operational efficiency and effectiveness.

Compliance & Reporting:

• Ensure compliance with industry regulations, company policies, and safety standards.

• Prepare and present reports on operational performance, including key metrics and areas for improvement.

Qualifications:

Experience:

• Proven experience in a leadership role within HVAC/plumbing/electrical or similar technical field.

• Demonstrated ability to manage and inspire teams, with a focus on professional development and employee engagement.

Skills:

• Strong leadership and interpersonal skills, with the ability to motivate and guide a diverse team.

• Excellent problem-solving abilities and a proactive approach to operational challenges.

• Solid understanding of HVAC/plumbing/electrical systems, industry standards, and safety regulations.

• Strong verbal and written communication skills a must.

• Strong computer skills including Microsoft Word, Excel, and PowerPoint a must.

Education:

• Bachelor s degree in Business Administration, Operations Management, or a related field preferred.

• Relevant certifications or training in HVAC/plumbing/electrical systems and management are a plus.

Attributes:

• A passion for fostering a positive work environment and helping team members achieve their full potential.

• Strong organizational and multitasking skills, with attention to detail.

What We Offer:

• Our top performers are among the highest paid in Mohave County.
• Company paid health and short-term disability
• Supplemental dental, vision, life insurance, and long-term disability
• 401k Plan with a company match
• Paid Time Off
• Company Paid Holidays
• Ongoing Training
  
• A family. This is last on the list because it s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You ll come to love our company outings, and you ll build life-long friendships at Air Control Home Services.

If you want to be part of something bigger than just a job make this career move and find exactly what you re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about our company by visiting www.aircontrolaz.com.

Equal Opportunity Employer/E-Verify Employer