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Information Technology Spec IV

Salary undisclosed

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Available work locations for this position: US Remote. preferably Eastern Time Zone or Central Time Zone, as the team and customer need is Eastern Time.

About this opportunity:

Join our team at Ericsson as an Information Technology Spec IV, a critical role that drives our end-to-end technical solutions based on customer specifications and burgeoning business needs. As part of our dynamic team, you will facilitate profitable business growth by bridging customer needs and technical opportunities into robust offerings and proposals. You will support the product developers during the requirement analysis and high-level design phases while having the chance to assume responsibilities in Customer Support, sales, and service delivery.

What you will do:
  • Engage in detailed discussions with application developers and system administrators to understand their technology strategy and key bottlenecks.
  • Evaluate customers' technological environment, business requirements, and plans.
  • Identify areas for improvement and potential hurdles related to technology and business.
  • Contribute to the development and presentation of business case modeling and technical argumentation.
  • Monitor customer tickets, address incidents, service requests, and act as a focal point for change management.
  • Assist with automated testing on the environment after platform upgrades and updates, review system automation, adjust as necessary, and create system automation based on customer and team requests.


The skills you bring:
  • 7+ years' experience, being proficient in IBM Mainframe z/OS 2.6 and 3.0 administration, LPAR technology, and product support, including extensive expertise with Broadcom (Computer Associates) products focusing on Automation (OPSMVS), CA1/CA7/CA11, and Librarian. Skilled in SMP installs and z/Netview.
  • Demonstrated consultative and solution delivery skills combined with strong leadership and project implementation capabilities.
  • Effective in negotiation, coaching, mentoring, and possessing a solid solution architect background.
  • Well-versed in hardware, architecture, virtual environments, technology, protocols, interfaces, and financial acumen.
  • Adept at customer solution design, providing market insights, understanding the Ericsson portfolio, and exhibiting strong business acumen.
  • Proficient in infrastructure capacity, performance analysis, solution definition, and technical sales.


Compensation and Benefits at Ericsson:
At Ericsson, we know that our people are the key to our success. We offer a competitive compensation and benefits package to help with your individual needs and goals.

Your Pay:
The salary range for this position is listed below. The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.

  • Washington, New York, and New Jersey: 149,440 - 196,140
  • California: 149,440 - 214,305
  • All other US locations: 138,400 - 181,650


Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Your Health:
Ericsson offers comprehensive health benefits, featuring three medical plan choices. Two of these options are PPO plans that require employee contributions toward premiums. The third option is a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA), featuring 100% company-paid premiums for employee-only coverage. Additionally, Ericsson offers shared premiums for dental and vision coverage, along with other company-paid physical wellness programs.

Your Financial Security:
We invest in your financial wellbeing, both short and long-term. Ericsson's best-in-class 401(k) program includes an automatic 3% company contribution. Additionally, Ericsson will match up to 5% of your contributions, resulting in a maximum company contribution of up to 7%. Additionally, employees receive company-paid basic life and accidental death and dismemberment coverage, as well as company-paid short-term and long-term disability benefits. Employees also can participate in Ericsson's Stock Purchase Plan.

Your Time:
We value your work-life balance and offer our new employees up to 40 days of paid time off annually. This includes 15 days of accrued vacation, 3 personal days, 11 paid holidays, 10 sick days, and 1 volunteer day. Note that paid time off is pro-rated based on your start date. If you have extra vacation days at the end of the year, you may sell one week of vacation for a week's pay. Additionally, Ericsson offers up to 16 weeks of company-paid maternity leave, 4 days of bereavement leave for immediate family members, and 6 weeks of paternity or adoption leave at 100% pay, all without a service requirement. Ericsson also offers medical leave at 100% or 66 2/3% of pay, based on length of service.

Additional Benefits:
Ericsson offers a wide-range of additional company-paid benefits, including financial wellness programs, educational assistance, adoption assistance, matching gifts, and recognition programs.

Why join Ericsson?

At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world's toughest problems. You ll be challenged, but you won't be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: United States (US) || Piscataway

Job details: Solution Architect
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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