Technology Project Manager

Department:
Technology

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

All of Southwest's People come together to deliver on our Purpose; Connecting People to what's important in their lives through friendly, reliable, and low-cost air travel. The Technology Project Manager will support t he Corporate Facility projects in the Field (Stations, Cargo, Tech Ops, GSE, Provisioning, People, etc.) by managing the delivery of all IT products to any new or modified facilities . This role is responsible for all aspects of project management for medium to high complexity projects over the entire life of the initiative and understands the business objectives and scope, and will guide a Team to deliver expected results for projects. The Technology Project Manag er is a strong communicator that can synthesize complex data while championing their passion of bringing enterprise-wide visibility and accountability through strategic collaboration, organizational change management, and reporting in a dynamic environment.

Additional Details:

• This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington and Wyoming

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Responsibilities

• Define complex project plans/roadmaps including scope, budget and schedule, and execute tasks defined in the project plan to achieve project goals using standard project management methodologies and practices
• Assess project needs and resources continually to complete projects on time and within budget while managing log of risks, issues, mitigation strategies, and decisions
• Drive testing and acceptance of project results
• Partner with resource managers, Business Partners and vendors to assemble a project Team and provide ongoing motivation to drive projects to completion
• Lead and facilitate project meetings and presentations to Leadership
• Establish and execute a project communication plan to maintain project alignment
• Drive Teams and Customers toward decisions
• Establish cross functional alliances within and outside of the Technology Department to drive results
• Build partnerships to collaborate and use influence without authority to gather Customer and business requirements and communicate effectively with all project Teams and Support groups
• Work with development teams to ensure work is completed as planned and follow analytical methods for task execution/tracking and budget/timeline tracking
• May perform other job duties as directed by Employees' Leaders

Knowledge, Skills and Abilities

• Advanced knowledge of project processes, problem management tools and procedures
• Knowledge of Agile development practices and ceremonies
• Proficient knowledge of application impact on operational and business functions
• Skilled in strong Customer Service and Team orientation
• Ability to build relationships and influences without authority
• Skilled in active listening, presenting, and facilitating team and stakeholder meetings
• Ability to effectively communicate information and ideas using all forms of communication
• Ability to maintain composure under pressure and accurately assess problem situations
• Ability to work effectively in a fast paced, collaborative, Team based environment while directing teams to complete tasks by scheduled completion date
• Skilled in Leadership to direct performance of outside Contractors and maintain positive relationships with internal Customers

• Education
  • Required: High School Diploma or GED
• Experience
  • Required: Advanced-level experience, seasoned and specialized knowledge in project management
  • Preferred: Experience with Waterfall and Agile methodologies
  • Preferred: Experience with Bluebeam and Microsoft Suite (Excel, Word, PowerPoint, etc.)
  • P referred: Experience working with Engineering and Support Teams to deliver IT hardware to remote facilities
  • Preferr ed: Airport, Logistics or Hospitality experience

• Licensing/Certification
  • N/A
• Physical Abilities
  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Other Qualifications
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits:

Competitive market salary from $107,650 - $119,600 per year* depending on qualifications and experience. For eligible Leadership and individual

contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you'll love:

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible

dependents too)

Southwest will help fund your 401(k) retirement savings with Company

contributions up to 9.3% of your eligible earnings**

Potential for annual ProfitSharing contribution in the Southwest Retirement

Savings Plan- when Southwest profits, you profit***

Competitive health insurance for you and your eligible dependents (including

pets)

Southwest offers health plan coverage options that start from the very first day of

employment. You will have 30 days to select and enroll in your health plan with

coverage retroactively available to your first day of employment.

Explore more Benefits you'll love:

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule

and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule

and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
10/15/2024

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