Applications Engineer
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Job Description
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/
This is a remote position, can live anywhere in the US! This position will learn the following to help our company grow and generate sales:
- Learn about the various pump technologies.
- How to use your engineering skills to solve customer problems.
- How to apply pumps in various markets like Oil & Gas, Water treatment, Power, Refining, etc.
- How to communicate well with others internally and externally, and be able to resolve unique customer issues proactively
- Learn how to use pump selection software
- Learn our ERP System to enter orders
- Interact with customers and sales people to properly apply pumps for customers.
- How to communicate well in person and over the phone.
Responsibilities of the Applications Engineer include, but are not limited to:
- Provide customer service, sales, & technical support to sales force & customers
- Promote & encourage "Profit Management" to ensure a profitable future for the company
- Work closely with sales, fabrication & vendors to facilitate the sales effort & meet customer requirements
- Prepare proposals using vendor software, sales catalogs & cost estimates according to technical and performance requirements
- Take incoming calls, emails and faxes from customers and discuss equipment applications, design and configuration of fluid handling systems.
- Make equipment recommendations and prepare quotations
- Assist with the follow-up of all quotes.
Qualifications include, but are not limited to:
- A 4 year degree preferably in engineering. Other 4 year degrees are acceptable.
- The ability to talk and connect with people in person and over the phone is a must.
- The drive to do whatever it takes to solve the customer s problems and fulfill their needs.
- Computer literate
- Organized and detail oriented
- Excellent oral and written communication skills
- Good analytical and problem solving skills
- Self starter demonstrated ability to work productively with minimal supervision
- Acceptable driving record required according to company guidelines
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Additional Information
Physical Demand: Walking and sitting
Working Conditions: This is a remote position, can live anywhere in the US
Training/Certifications: N/A
Shift Time/Overtime: M - F schedule
Travel: No travel unless we send you to training at one of our suppliers.
Education: College Degree preferred but not required
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V
Today, DXP is a publicly traded professional distribution management company that provides products and services to a variety of industries through its Innovative Pumping Solutions (IPS), Supply Chain Services and MROP Products and Services.
DXP continues to stay on the leading edge of technology, training and products while attracting and retaining the best employees. Our corporate strategy is simply to be the best solution for the industrial customer.