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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...
J

Help Desk Analyst / IT Specialist (Only local candidates)

  • Full Time, onsite
  • JSB Staffing Solutions, Pvt. Ltd.
  • On Site, United States of America
Salary undisclosed

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Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Position Description :

The Help Desk Analyst II will be a member of Client' Digital Solutions Tier II team responsible for 'Level II support of desktops, applications and related infrastructure for Client North America. The person responds to telephone calls, email and personnel requests for technical support. The Help Desk Analyst II identifies, researches and resolves or escalates technical problems as well as being responsible for documenting, tracking and monitoring the problem to ensure a timely resolution.

Minimum Knowledge and Experience

  • Provide professional, consistent and responsive support services across the clients Help Desk processes required to deliver high quality customer service in a Microsoft Computing environment.
  • Provide 'Level II' support for desktops (hardware / software), Client business applications, peripherals (e.g. printers, scanners ) and the network.
  • Use troubleshooting experience, available documentation and best practices to diagnose hardware, software and production application issues to resolve customer issue on initial contact.
  • Log all calls and document actions / issue resolution using Service Now application.
  • When required, escalate calls to appropriate resources.
  • Configure desktops (hardware / software) for new users.
  • Configure, troubleshoot, setup and upgrade cell phones for users.
  • Perform software / hardware upgrades.
  • Troubleshoot corporate technology including; desktop computers, laptops, printers, etc.
  • New and existing employee set up (creating accounts, configuring desk tops).
  • Log all hardware new and re-issued in Service Now when issued, in maintenance or retired and disposed.
  • Participate in the on-call rotation for after hour service calls.

Qualified candidates would have the following:

Skills:

  • Active Directory experience beyond password resets and adding new user accounts.
  • Experience with providing desktop support for Windows-based systems.
  • Logical, detail oriented, and able to communicate well both verbally and in writing.
  • 3-5 years minimum experience in a supporting role within an IT team.
  • Basic experience with network troubleshooting and administration.
  • Understanding of network protocols (TCP/IP, UDP), hardware & software network

Security , name services, and load balancing.

  • Moderate understanding of application & OS security, including virus scan management.
  • A valid Drivers License..
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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