Account Manager, CA, Direct Hire- Full time position

Account Manager, CA, Direct Hire- Full time position

Ontario, CA - On-site

Key Responsibilities

Market analysis and identification of key targets in alignment with SG value proposition, technical offering, propensity to outsource and potential business opportunity.
Development of account plans to either engage with new customers or to manage and grow existing accounts.
Development of tactical action plans to deliver on the growth strategy as detailed in the account plans.
Ongoing management and development of customer relationship, with the intent to go up in the value chain and engage with stakeholders in the management chain of customers, to cross-sell leveraging all available services in the SG portfolio.
Identify, qualify and bring to successful closure new opportunities within the customers and project portfolio.
Work to establish a contractual framework with strategic and new accounts and actively participate in the preparation, negotiation and enforcement of relevant legal agreements.
Plan, develop and manage programs to bring solutions to customer satisfaction initiatives.
Organize regular Business Reviews, Quality/Technical and other cross-functional meetings internally and with customers.
Prepare long term plans, budgets and forecasts for customers of responsibility; work to monitor progress and deliver on these plans.
Maintain accurate CRM data and manage sales reporting systems.

Experience: Minimum 7+ years of successful direct sales and account management experience of injection molding and assembly services for health-care applications in a B2B environment; nice to have knowledge of the in-vitro diagnostics and medical device markets.

Position Requirements:

Understanding of the medical device/diagnostics disposables contract manufacturing market and associated regulatory requirements. Knowledge of pharmaceutical industrial standards will be a plus.
Understanding of the underlying manufacturing process technologies: tool making, molding, automated assembly, secondary ops and finishing.
Proven account management experience and methodology from account planning to execution of plans to penetrate account, to managing the day to day flow of activities with customers and internal functions
Exhibit strong competency and track record in the sales process from account targeting to pipeline development, and opportunity management up to successful award of new business.
Ability to develop compelling business proposal in collaboration with the site or Corporate resources - manage commercial and contractual negotiations, on-board new programs, achieving business results that meet or exceed forecast
Strong financial acumen, ability to read and interpret P&L, balance sheets, and other major financial performance indicators/metrics.
Proven communication skills, ability to develop and deliver business presentations, lead complex technical and business discussions internally and externally influencing all stakeholders.
Independent and self-motivated team player with proven ability to work in a multicultural environment.
Strong computer skills utilizing CRM and MS Office, web-based applications and other forms of data analysis/reporting.

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