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Jobs or company...

Sr UC Engineer- Local in NYC

Salary undisclosed

Apply on

Dice
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Simplified

Sr UC Engineer
Location: Onsite - Rikers Island and Laguardia, NYC Locals or nearby needed
Duration: 6 + Months

Cisco Call center Required
Any CCVP or CCNP Voice or CCIE Collaboration will be submitted and a plus but need to be a strong UC Engineer

Job Summary
Responsibilities:
Strategic Partnership: Collaborate closely with the Telecom Director to develop and execute the telecom strategy.
Operational Leadership: Assume full responsibility for telecom operations in the Director's absence.
Technical Expertise: Serve as a subject matter expert in Cisco Call Manager, Cisco Unified Communications, and related technologies.
System Administration: Oversee telecom systems' administration, maintenance, and optimization to ensure maximum uptime and performance.
Project Management: Lead telecom-related projects, including planning, execution, and implementation.
Team Management: Mentor and develop a high-performing telecom team.
Vendor Management: Build and maintain strong relationships with telecom vendors and service providers.
Cost Management: Develop and implement cost-effective telecom solutions.
Problem Resolution: Troubleshoot and resolve complex telecom issues.
Compliance: Ensure adherence to industry regulations and compliance standards.
On-Site Operations: Manage telecom operations at Rikers Island's Main Communications building.
Fieldwork: Occasionally visit jail facilities on Rikers Island to address telecom-related issues.
Qualifications:
Proven track record in telecom consulting with a minimum of 5 years of experience.
Advanced knowledge of Cisco Call Manager, Cisco Unified Communications, and other relevant telecom technologies.
Strong project management skills with the ability to deliver projects on time and within budget.
Excellent communication and interpersonal skills.
Ability to think strategically and solve complex problems.
Strong leadership and team management skills.
Bachelor's degree in telecommunications, computer science, or a related field preferred.
Ability to work in a challenging and secure environment.
Experience with [other relevant telecom technologies, e.g., VoIP, SIP, Unified Messaging]
Industry certifications (e.g., CCNP Voice, CCIE Collaboration)
Experience in cloud-based telecommunication solutions
Knowledge of network infrastructure and security best practices
This is a critical role requiring a highly skilled telecom professional to lead the Forerunner to Cisco VoIP migration while providing ongoing strategic support and operational leadership for the telecom function, including on-site management at Rikers Island and occasional visits to jail facilities.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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