Informatica MDM
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Job Title: Informatica MDM
Location: Houston, TX (Onsite)
Duration : Long-Term
Interview Mode : Video
Skill (Primary): Data Governance-Master Data Management (MDM)-Informatica MDM
Job Description :
To execute continuous improvement activities, work on root cause analysis, and provide technical assistance to resolve customer issues.
(1.) To act as a point of escalation for complex and high-priority customer issues, ensuring timely resolution.
(2.) To create the root cause analysis for critical issues and put in place necessary preventive measures to reduce future defects.
(3.) To collaborate closely with product management, development, and QA teams to provide feedback on product improvements, influence product design, and ensure alignment with customer needs.
(4.) To provide technical assistance to the team members in resolving customer issues.
(5.) To drive continuous improvement initiatives for support processes, workflows and Identify opportunities for innovation, automation, and efficiency enhancements.