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Informatica MDM

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Job Title: Informatica MDM

Location: Houston, TX (Onsite)

Duration : Long-Term

Interview Mode : Video

Skill (Primary): Data Governance-Master Data Management (MDM)-Informatica MDM

Job Description :

To execute continuous improvement activities, work on root cause analysis, and provide technical assistance to resolve customer issues.

(1.) To act as a point of escalation for complex and high-priority customer issues, ensuring timely resolution.

(2.) To create the root cause analysis for critical issues and put in place necessary preventive measures to reduce future defects.

(3.) To collaborate closely with product management, development, and QA teams to provide feedback on product improvements, influence product design, and ensure alignment with customer needs.

(4.) To provide technical assistance to the team members in resolving customer issues.

(5.) To drive continuous improvement initiatives for support processes, workflows and Identify opportunities for innovation, automation, and efficiency enhancements.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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