Partner Portal - Business Consultant - Onsite in Sunnyvale, CA

Skills required

• Organized, with a natural inclination for both strategic and tactical planning and turning
• strategy into tangible deliverables.
• Resilient and tenacious with a propensity to persevere.
• Problem-solving and root cause identification skills.
• Flexibility to work in ambiguous and highly matrix environments, and support other cross-program work-streams, as necessary.
• Ability to be detail-oriented and can separate priorities from distractions. You can analyze business requirements to determine the most effective approach to serving the organization's needs.
• High level of professionalism, energy, and sense of urgency to make things happen.
• Ability to establish trust, and credibility, and build strong relationships.
• The ability to influence others and move toward a common vision or goal.
• Lead by example and support, encourage, and develop team members.
• Exceptional written and verbal communication, and presentation skills, to audiences of varying seniority.
• Excellent active listening skills
• Self-motivated individuals who thrive working in a global, matrixed, fast-paced environment.
• Experience working on projects with teams based outside the US including international engagements.

Related Technical Skills required

• Strong knowledge of Partner Portal
• 5 + years of experience as a business analyst and admin role leading enterprise-scale PRM projects.
• Deep understanding of Salesforce Platform functionality and best practices.
• Strong experience in implementation; ability to determine whether requirements are configuration, customization, and/or integrations with external systems
• Experience with Agile / Scrum delivery models
• Prior experience in SLDC project management and analysis including scoping/timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.
• Working knowledge of process documentation & project management software
• Experience working with large-scale, complex datasets and using salesforce data tools.
• Superior ability to design and implement dashboards on Einstein Analytics/ Tableau CRM preferred and reports to deliver business insight
• Keen understanding of system security and controls

Salesforce certifications:

• Business Analyst
• Salesforce Administrator Certification (preferred)
• Agile SCRUM Master certification (preferred)
• Salesforce Sales Cloud Consultant Certification (preferred)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.